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Tru by Hilton Richmond

2.5 star property
Richmond hotel in shopping district

Choose dates to view prices

Tru by Hilton Richmond, in the heart of a shopping district, invites you to take advantage of free breakfast on-the-go and stay connected with WiFi. Work out at the gym or get productive at the business center; guests rave about this hotel's overall condition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (5)

  • Weekly housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Private bathroom
  • Television
  • Elevator
  • In-room climate control (air conditioning)
  • Bathrobes
  • Limited housekeeping
The current price is CNY889
CNY981 total
includes taxes & fees
Jun 22 - Jun 23

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

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Interior entrance
Quality Inn Richmond
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  • Free parking
9.0 out of 10, Wonderful, 1,008 reviews
The price is CNY739
CNY815 total
includes taxes & fees
May 31 - Jun 1
Quality Inn Richmond
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About the neighborhood

Map
1020 Amberly Way, Richmond, KY, 40475

What's nearby

  • Richmond Centre Mall - 6 min walk - 0.5 km
  • Cinemark At Richmond Centre - 9 min walk - 0.8 km
  • Eastern Kentucky University - 2 min drive - 2.5 km
  • Richmond Peddler's Mall - 2 min drive - 2.5 km
  • EKU Center for the Arts - 3 min drive - 3.1 km

Getting around

  • Blue Grass Airport (LEX) - 44 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Cook Out - ‬14 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬8 min walk

About this property

Tru by Hilton Richmond

Enjoy your visit to Richmond with a stay at Tru by Hilton Richmond. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 92 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Working away

  • Business center

Services

  • 24-hour front desk

Facilities

  • Built in 2018
  • Fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

More

  • Weekly housekeeping

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay

Also known as

Tru Hilton Richmond KY Hotel
Tru Hilton Richmond KY
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Hotel Tru by Hilton Richmond Richmond
Richmond Tru by Hilton Richmond Hotel
Hotel Tru by Hilton Richmond
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond KY
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Richmond Hotel
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond Hotel Richmond

Frequently asked questions

Does Tru by Hilton Richmond offer free cancellation for a full refund?

Yes, Tru by Hilton Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tru by Hilton Richmond?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru by Hilton Richmond?

Yes, there's free self parking.

What are the check-in and check-out times at Tru by Hilton Richmond?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Tru by Hilton Richmond and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Tru by Hilton Richmond like?

Tru by Hilton Richmond is a short 10-minute walk from Richmond Centre Mall and 11 minutes' walk from Cinemark At Richmond Centre.

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Reviews

Tru by Hilton Richmond Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Breakfast
Food
Bathroom
Lobby
Microwave
Location
Towns

Reviews

Verified

10/10 Exceptional

Room is great, check in very quick.
Kevin, 1-night trip
Verified

10/10 Exceptional

it was clean and staff was friendly. There was a great bowling alley/Arcade/restaurant across the street.
Sandra, 1-night trip
Verified

10/10 Exceptional

Room was in good condition and very clean. Staff was friendly and quick to help.
Jonathan, 1-night trip
Verified

10/10 Exceptional

Clean, nice size room, perfect size shower
Carson, 1-night trip
Verified

10/10 Exceptional

Yes a very clean room!! Thank you so much
robin, 1-night trip
Verified

10/10 Exceptional

Perfect one-night stop. Everything you need. Great breakfast!
John, 1-night trip
Verified

10/10 Exceptional

Always the best IMO clean efficient and great comfortable beds!! Dogs are happy there too!!
Nicole, 1-night trip
Verified

8/10 Very good

Nice stay

It was good. Very clean and comfortable. My only complaint is the air conditioning is so loud and noisy in room 310. And there’s nothing to eat for breakfast for some fun with celiac except for boiled eggs.
Gloria, 1-night trip
Verified

8/10 Very good

Property was very clean and accommodating. The shower needed some work, as the seat/shelf was broken and looked as if it had been glued back with no success. I also found it odd that there was no light or switch to turn them off/on beside the bed on one side (my side) I had to stumble to the bed or to the bathroom with no lights. Otherwise, everything was great.
Robert, 3-night trip
Verified

10/10 Exceptional

Friendly, helpful staff. Great value !!
IAN, 1-night trip
Verified

10/10 Exceptional

True to Tru

Quiet, well-maintained facility and clean. I like its simplicity and humor. Also, the breakfast is very good. We plan on staying Tru as often as we can.
Ann, 1-night trip
Verified

6/10 Good

This was a good facility, it was quiet and super clean! It is fine for a single traveller but if there is more than one in your party - note that there is ONE chair in the room - no where else for anyone to sit except on the bed! No dresser, no closet, bare minimum - very European in this aspect. I do NOT like to socialize with people randomly so going down to the lobby where there is an overabundance of chairs and furniture was not in the cards for us. The one ice machine - on the first floor and they had plastic buckets! Which did nothing to keep the ice cold or covered. Price was fine, but for what the room had - expensive.
Charla, 1-night trip
Verified

6/10 Good

We liked how friendly the staff was. The gentleman that checked us in made it very simple & quick. He also offered us a coupon for a free appetizer when we said we were going to get dinner later. The lobby looked great my husband even challenged me to a pool game after dinner. Our room was a bit disappointing though. After such a great first impression we were let down quite a bit. We’ve stayed at several different brand of hotels. The only way I can think of to describe this room is it was a BEDroom. Yes the bed was comfortable. But the room itself was smaller than any hotel room we’ve been in. I realize it was more of a modern minimalist look. In regards to instead of closets there were hooks or hangers on a pipe. Which is and was totally fine. What we did not care for was the loud constant noise from the air conditioning unit. And whenever someone flushed the toilet. We had to close the bathroom door because of the noise it made for approximately 5 minutes. Luckily my wife had brought air freshener with us. Because the exhaust fan didn’t work in our bathroom. In the morning not only did the water leak all over the bathroom floor. We had to leave the door open to allow the steam to escape. My husband almost fell in the shower. His foot had stepped on a corner of a panel that was covering the drain. If he hadn’t caught himself on the safety bar his head would have hit the shower glass door. Most Tru properties are new but you can tell this was a older hotel made to look new.
Steven, 1-night trip
Verified

10/10 Exceptional

Yhe room was spotless. Very nice
Chris, 1-night trip
Verified

10/10 Exceptional

Good staff. Clean facility
Edward, 1-night trip
Verified

4/10 Fair

Over priced there was a lot of construction and a strong sewage smell in the whole building.
Kathy, 1-night trip
Verified

8/10 Very good

enjoyed everything about the hotel
Pixie, 1-night trip
Verified

10/10 Exceptional

tru is always good; although did get a noise complaint at 8pm from talking and quiet hrs dont start till 10; other than that great stay
Michael, 1-night trip
Verified

10/10 Exceptional

Friendly staff. Nice clean lobby & rooms. Would stay here again when I am in the area.
Mike, 1-night trip
Verified

10/10 Exceptional

Was a nice quiet stay with plenty of family oriented options around for food and entertainment.
Deann, 1-night trip
Verified

10/10 Exceptional

Clean, roomy, convenient!
Kathryn, 1-night trip
Verified

10/10 Exceptional

nice hotel, staff was kind to my dog and understanding about him barking for few minutes after i left him in the room.
Brian, 2-night trip
Verified

10/10 Exceptional

Nice hotel
Stephanie, 1-night trip
Verified

2/10 Poor

No maid service. Refrigerator inoperable. Rude staff
William, 3-night trip
Verified

10/10 Exceptional

Clean and convenient to the interstate.
Bradley, 1-night trip