In the heart of the city, Cricklade House Hotel, Sure Hotel Collection by Best Western offers an urban retreat with a garden and coffee shop. Guests can unwind in style at Fritillary Spa or enjoy a meal at Cricklade House restaurant. With helpful staff on hand, this upscale hotel also features free in-room WiFi and laundry facilities.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pet friendly
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Outdoor tennis court
Fitness center
Sauna
Steam room
Room service
Coffee shop/cafe
Massage/treatment rooms
Feel at home (6)
Free cribs/infant beds
Private bathroom
Television
Garden
Terrace
Daily housekeeping
The current price is CNY631
CNY631
CNY757 total
includes taxes & fees
May 31 - Jun 1
Why we love this property
Work and play balance
This city center hotel balances work with comfort. Meeting rooms and in-room desks support productivity. A spa and tennis court await after hours.
Culinary delights
Sample local cuisine at breakfast, savor intimate evening meals in-room, or visit the hotel's restaurant, cafe, and bar for varied dining options.
Spa retreat in the park
Nestled in provincial park splendor, this hotel features a spa with aromatherapy and couples services. Fitness room, sauna, and garden await guests.
Cotswold Country Park and Beach - 10 min drive - 10.8 km
Cotswold Wildlife Park and Gardens - 37 min drive - 32.8 km
Cheltenham Racecourse - 50 min drive - 49.2 km
Highclere Castle - 59 min drive - 72.2 km
Getting around
Oxford (OXF) - 56 min drive
Bristol International Airport (BRS) - 81 min drive
Kemble Station - 22 min drive
Swindon Station - 22 min drive
Swindon (XWS-Swindon Train Station) - 24 min drive
Restaurants
The Strawberry Thief - 8 min drive
Cafe Vialottie - 10 min drive
The Royal Oak, South Cerney - 9 min drive
Project Coffee - 9 min drive
The Lodge At The Lake - 7 min drive
About this property
Cricklade House Hotel, Sure Hotel Collection by Best Western
Cricklade House Hotel, Sure Hotel Collection by Best Western puts you just a 5-minute drive from Thames River. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. Other highlights include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
45 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests should be aware that cats reside at this property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Private dining
Room service (limited hours)
Snack bar/deli
What to do
Tennis
Working away
2 meeting rooms
Conference space
Services
24-hour front desk
Luggage storage
Wedding services
Pool loungers
Romance packages
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Full-service spa
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Outdoor furniture
Traditional architecture
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Champagne service
Free tea bags/instant coffee
More
Daily housekeeping
Special features
Spa
Fritillary Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Cricklade House - Onsite restaurant. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in REST, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20.00 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Cricklade Country Club Swindon
Cricklade Hotel & Country Club
Cricklade Hotel & Country Club Swindon
Cricklade House Hotel Swindon
Cricklade House Swindon
Cricklade House
Cricklade Hotel Country Club
Cricklade House Hotel Sure Hotel Collection Best Western Swindon
Cricklade House Hotel Sure Hotel Collection by Best Western
Frequently asked questions
Is there a pool at Cricklade House Hotel, Sure Hotel Collection by Best Western?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Cricklade House Hotel, Sure Hotel Collection by Best Western?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Cricklade House Hotel, Sure Hotel Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Cricklade House Hotel, Sure Hotel Collection by Best Western?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Cricklade House Hotel, Sure Hotel Collection by Best Western and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Cricklade House Hotel, Sure Hotel Collection by Best Western also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Cricklade House Hotel, Sure Hotel Collection by Best Western?
Yes, there's an onsite restaurant, Cricklade House.
What's the area around Cricklade House Hotel, Sure Hotel Collection by Best Western like?
Cricklade House Hotel, Sure Hotel Collection by Best Western is in the heart of Swindon, a short 15-minute walk from Thames River and 11 minutes' walk from Thames Path.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.4
Location
8.8
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
The pool was clean, well-maintained, and a lovely place to relax. (24 reviews)
Breakfast was consistently excellent with a good selection of options. (31 reviews)
The spa facilities were well-equipped, clean, and provided a relaxing experience with excellent massage treatments. (21 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Food
Spa
Bed
View
Restaurant
Lobby
Bathroom
Reviews
Verified
8/10 Very good
Mar 27, 2026
Nice hotel. Very good restaurant and excellent staff.
Christopher
Christopher, 1-night trip
Verified
10/10 Exceptional
Jan 28, 2026
Nice room, great staff and lovely food.
Greg
Greg, 1-night trip
Verified
10/10 Exceptional
Mar 20, 2026
Staff were all excellent. Room was good. Dinner in restaurant was superb.
Anne
Anne, 2-night trip
Verified
10/10 Exceptional
Apr 20, 2026
Nice little find…. Greeted by lovely staff. Room clean and nicely decorated, looked out to a magnificent view. Impressed with the bar and conservatory and again the view. Had a long journey so we decided to eat a evening meal at the hotel. Was not disappointed, the food was superb. Enjoyed the pool, steam room and sauna the following day. Very clean, could not fault.
Left the hotel feeling very satisfied with our choice and would love to return again. Ideal area if you want to visit the ‘Clarkson Empire’ and Cotswolds.
Debbie
Debbie, 1-night trip
Verified
10/10 Exceptional
Mar 21, 2026
I arrived late at hotel. Was tired after a very busy day. Had food amazing quality at a good price. Went to bed. Zzzzzzzzzzzzz
Ian
Ian, 1-night trip
Verified
8/10 Very good
Jan 28, 2026
Clean and comfortable
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
We stayed at the hotel for a family birthday. The staff could not have done more for us. Everyone had a lovely time especially the children in the pool.
Linda
Linda, 2-night trip
Verified
10/10 Exceptional
Dec 23, 2025
A lovely old property set away in beautiful countryside. All staff were a pleasure to deal with & the food was absolutely excellent. Highly recommended.
Stefan
Stefan, 1-night trip
Verified
6/10 Good
Nov 12, 2025
The room was large, clean and well stocked.
The menus were okay.
Staff freindly.
David
David, 3-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Our room was very comfortable. We stayed with friends (6 other couples). We all had a great time and were well looked after. The bar staff (I think one was named Oliver, or Olly) who stayed back late to prepare our drinks for new years were great, helpful and in good spirit. We used the facilities (swimming and gym): all very adequate (the pool is not deep, but a good length. Food was fine, but importantly service was good.
David
David, 1-night trip
Verified
10/10 Exceptional
Oct 27, 2025
The breakfast and staff made this hotel get 5 stars.
The rooms were clean, but basic. We used it just for a place to sleep and then have breakfast as a base for visiting the Cotswolds.
The restaurant, grounds and serivce was exceptional, and made up for the smaller, basic room.
Yasoda
Yasoda, 2-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Excellent weekend break, staff very friendly and efficient, food delicious especially the breakfast selection and quality. Vey relaxing atmosphere. Bedroom good size, comfortable bed, good linen and towels. Bathroom and bedroom both very clean
The Drift Away massage in the Spa was excellent and encouraged the relaxing mood needed.
The general decor is a little tired but to be expected when the economy leaves little to be invested in a business. The team could not do more and the accommodation and food were good value. We shall be back 😊
Jenny
Jenny, 2-night trip
Verified
10/10 Exceptional
Sep 27, 2025
We had a nice room. Comfy bed and plenty of choice for breakfast. Welcoming staff and hotel. Treatment from spa and pool and steam room were relaxing. Not far from many places to visit. Went into town too.
Tracy
Tracy, 2-night trip
Verified
10/10 Exceptional
May 24, 2025
Really nice restaurant with a lovely outlook.
John
John, 1-night trip
Verified
10/10 Exceptional
Jul 14, 2025
Nice facilties welcoming including dog friendly easy charging points
Carol
Carol, 1-night trip
Verified
8/10 Very good
Nov 14, 2025
Restaurant food was amazing.
Breakfast was typical of these kind of hotels and was fine.
Room was clean and bed was comfortable, I am not a big fan of synthetic pillows but for one night it was ok.
Only criticism I have is about the bath drainage system as when I was taking a shower my feet up to my ankles was in a water as the drainage was so slow.
Makan
Makan, 1-night trip
Verified
10/10 Exceptional
Jul 29, 2024
Great location, period property with loads of dining options.
Stuart
Stuart, 3-night trip
Verified
8/10 Very good
Apr 26, 2025
Nice hotel with all amenities
Verified traveler
3-night trip
Verified
8/10 Very good
Apr 12, 2025
Room was clean and comfortable. The restaurant was a lovely setting and good food. The pool and spa facilities were nice.
Matthew
Matthew, 1-night trip
Verified
10/10 Exceptional
May 25, 2024
The welcoming atmosphere and friendly staff and the facilities were all great - would certainly stay recommend staying here
Jan
Jan, 1-night trip
Verified
10/10 Exceptional
Apr 30, 2025
The room it's very clean, comfortable, the view is very nice countryside
Paulo
Paulo, 1-night trip
Verified
10/10 Exceptional
Dec 1, 2023
Lovely hotel
Lovely hotel very friendly staff and amazing food.
Sarah
Sarah, 1-night trip
Verified
8/10 Very good
Sep 23, 2025
We stayed in a courtyard room for 3 nights Sept25. Excellent room with little kitchenette with microwave, air fryer and fridge . Lovely size room with parking outside . Lovely warm pool . Victoria at reception was excellent . Brilliant customer service .