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Oakwood Hotel & Residence Surabaya

5.0 star property
Luxury hotel in Surabaya with indoor pool and restaurant

Choose dates to view prices

Photo gallery for Oakwood Hotel & Residence Surabaya

Coffee/tea maker, electric kettle, paper towels
Property preview
Cafe
Building design
Egyptian cotton sheets, premium bedding, down comforters
In the heart of Surabaya's business district, Oakwood Hotel & Residence Surabaya offers a luxurious retreat. Enjoy Spice restaurant for breakfast, lunch or dinner and unwind at the bar after a long day. With an indoor pool, gym and sun loungers by the swimming pool you'll find relaxation is easy.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Gym
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • 24-hour room service
  • In-room childcare
  • 4 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is CNY383
CNY463 total
includes taxes & fees
Oct 19 - Oct 20

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Tempur-Pedic bed
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom | Living area | 42-inch Smart TV with cable channels, TV, tablet

Premier Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Tempur-Pedic bed
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Tempur-Pedic bed
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Tempur-Pedic bed
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Tempur-Pedic bed
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Studio, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Tempur-Pedic bed
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Studio

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Tempur-Pedic bed
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Doubletree By Hilton Surabaya

  • Pool
  • Airport transfer
  • Free parking
  • Internet access
9.4 out of 10, Exceptional, 123 reviews
The price is CNY411
CNY497 total
includes taxes & fees
Nov 5 - Nov 6
Doubletree By Hilton Surabaya
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About the neighborhood

Map
Jl.Raya Kertajaya Indah No.79 Manyar, Surabaya, 60116

What's nearby

  • Galaxy Mall - 5 min walk - 0.4 km
  • Sepuluh November Institute of Technology - 14 min walk - 1.2 km
  • Airlangga University - 15 min walk - 1.3 km
  • Surabaya Plaza Shopping Mall - 5 min drive - 4.7 km
  • Tunjungan Plaza - 7 min drive - 6.7 km

Getting around

  • Surabaya (SUB-Juanda) - 16 min drive
  • Surabaya Pasar Turi Station - 10 min drive
  • Surabaya Gubeng Station - 16 min drive
  • Tandes Station - 41 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kultur Haus - ‬1 min walk
  • ‪Kopi Kenangan B P Kertajaya Indah - ‬5 min walk
  • ‪Halo Surabaya - ‬4 min walk
  • ‪The Champion - ‬3 min walk
  • ‪Kuliner Surabaya RM. Padang SEDERHANA - ‬2 min walk

About this property

Oakwood Hotel & Residence Surabaya

At Oakwood Hotel & Residence Surabaya, you'll be within a 10-minute drive of Tunjungan Plaza. Guests can take a dip in the indoor pool or grab a bite to eat at Spice, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a snack bar/deli.

At a glance

DONE

Hotel size

    • 144 rooms
    • Arranged over 30 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Grocery/convenience store

Working away

  • 4 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • Tablet computer
  • MP3 docking station
  • 42-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Spice - This restaurant serves breakfast, lunch, and dinner.
Deckside - Onsite café. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 500000 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for IDR 350000.0 per night
  • Airport shuttle for children between the ages of 4 and 12 costs IDR 500000 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Oakwood Hotel Surabaya
Oakwood Surabaya
Oakwood & Surabaya Surabaya
Oakwood Hotel Residence Surabaya
Oakwood Hotel & Residence Surabaya Hotel
Oakwood Hotel & Residence Surabaya Surabaya
Oakwood Hotel & Residence Surabaya Hotel Surabaya

Frequently asked questions

Does Oakwood Hotel & Residence Surabaya offer free cancellation for a full refund?

Yes, Oakwood Hotel & Residence Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Oakwood Hotel & Residence Surabaya?

Yes, there's an indoor pool. Guests have pool access from 6 AM to 9 PM.

Are pets allowed at Oakwood Hotel & Residence Surabaya?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Oakwood Hotel & Residence Surabaya?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Oakwood Hotel & Residence Surabaya?

Yes, an airport shuttle is available. The charge is IDR 500000 per vehicle one-way.

What are the check-in and check-out times at Oakwood Hotel & Residence Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Oakwood Hotel & Residence Surabaya and nearby?

Oakwood Hotel & Residence Surabaya has an indoor pool and a fitness center.

Are there restaurants at or near Oakwood Hotel & Residence Surabaya?

Yes, there's an onsite restaurant, Spice.

What's the area around Oakwood Hotel & Residence Surabaya like?

Oakwood Hotel & Residence Surabaya is a short 7-minute walk from Galaxy Mall and 14 minutes' walk from Sepuluh November Institute of Technology.

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Oakwood Hotel & Residence Surabaya Reviews

Reviews

9.8

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

East java

Really nice hotel, good service really nice mall walking distance with lots of excellent food options
Dave, 6-night trip

10/10 Exceptional

Excellent place to stay in Surabaya!
Yosep Erwin, 9-night trip

10/10 Exceptional

Not far from Galaxy Mall .All the staff very nice and friendly.Definitely will be back staycation.
Adeleen, 3-night trip

10/10 Exceptional

以前ジャカルタのオークウッドにも宿泊しました とても快適でスラバヤでも迷わず決めました 安心のホテルですね
TOYOZO, 2-night trip

6/10 Good

Surabaya trip

The room is so old and dirty. Location is horrible, it’s hard to get in and out.
Fie Ling, 2-night trip

10/10 Exceptional

Nice hotel with great prices

Hotel was clean and comfortable. Spacious rooms
Steve Win, 3-night trip

10/10 Exceptional

Top Notch Customer Service

I stayed in this hotel back in February and it was an easy decision to decide to stay in this property again this time (for 10 days).
Eddy, 9-night trip

10/10 Exceptional

Very big and clean room. The front desk is so nice to upgrade us to a 1-BR executive room. The service staff are all very friendly. It is also very convenient to get grab/gojek ride hailing service as it will alight you at the hotel’s own drop off area instead of along the roadside. They also have a 24hr restaurant at same building but I think it belongs to another accommodation. Highly recommended!
Janice, 4-night trip

10/10 Exceptional

received a free upgrade for our first time and that was so nice of the concierge. service was great as well and the room was really clean. will definitely be back
Nur Elena, 2-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Dave, 3-night trip

10/10 Exceptional

Dave, 2-night trip

10/10 Exceptional

Robert, 1-night trip

10/10 Exceptional

Sudah berkali-kali nginap disini
2-night trip

10/10 Exceptional

Keiji, 1-night trip

10/10 Exceptional

Christian, 1-night trip

10/10 Exceptional

Hsi, 5-night trip

10/10 Exceptional

Verbleef in executieve room, met compleet ingerichte keuken, magnetron, nespresso machine,vaatwasser, wasmachine, bestek, borden etc... Minpuntje was alleen het lawaai van motoren die 's nachts de straten als racebaan gebruiken.
PAUL, 1-night trip

10/10 Exceptional

Sean, 2-night trip

10/10 Exceptional

Bambang, 4-night trip

10/10 Exceptional

Curtis, 5-night trip

10/10 Exceptional

very good
chi wai, 1-night trip

8/10 Very good

Chikako, 3-night trip

10/10 Exceptional

eric, 4-night trip

10/10 Exceptional

Ester, 1-night trip