Riverchase Lodge

2.5 star property
Hotel within walking distance of Dolly Parton's Stampede Dinner Attraction

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Photo gallery for Riverchase Lodge

Seasonal outdoor pool
City Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Family Suite | Balcony view
Exterior
Lobby sitting area
At Riverchase Lodge, relax in the heart of Pigeon Forge near Dolly Parton's Stampede Dinner Attraction. Enjoy a refreshing swim in one of two pools and take advantage of convenient amenities like free self parking and tour assistance.

Reviews

6.2 out of 10
Good

Popular amenities

  • Pool
  • Non-smoking
  • Free parking
  • Air conditioning
  • Free WiFi
The current price is CNY1,031
CNY1,157 total
includes taxes & fees
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Double Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

City Suite, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Family Suite

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Iron/ironing board
Daily housekeeping
  • Sleeps 14
  • 6 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Single Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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At a glance

DONE

Hotel size

    • 112 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 11 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 11 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

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Reviews

Riverchase Lodge Reviews

6.2

Good

6.0

Cleanliness

5.6

Amenities

7.0

Staff & service

6.0

Eco-friendliness

5.6

Property conditions & facilities

Popular mentions

Room
Bed
Children
Service staff
Bathroom
Indoor pools
Location
Shower
Water
Toilet

Reviews

10/10 Exceptional

The customer service was amazing. Candace was at the front desk. She was very helpful. We were there with our grandson and she gave us several nearby places to take him to and was telling us about the pool and how popular the pool is with the kids so we plan time for that too. She was just really helpful and sweet! Good customer service is hard to come by these days and she was amazing!
April, 1-night trip

10/10 Exceptional

Summer Weekend trip

Great room for the price! We especially enjoyed the pool areas!
Tiffany, 1-night trip

6/10 Good

It is a nice 2.5 star hotel. It’s very very dated. Service was quick and friendly. The room was a basic room. You had a tv and beds. No luggage rack to store suitcase so we had to just lay it on the floor. The inside pool was in terrible condition. My son who loves to swim on every trip didn’t want to swim in the indoor pool (nor would we let him).
Rocky, 2-night trip

2/10 Poor

Got there and there was a squatter in the room and they had to run them out. Didn’t offer to put us in another room and made us wait to check in and rushed to clean the room in 30 minutes after we checked in. Get into the room and there were two bathroom. One whole bathroom was basically inhabitable there was a urinal in the bathroom with a black trash bag over it and out of order sign hung on it. Then the faucet for the bathtub was almost broken off and would just swing around and appeared like it had never been cleaned. Then the tv in the bedroom didn’t even work
Taylor, 3-night trip

10/10 Exceptional

overall the property was very nice and well maintained other than the pools. they were green all the days we stayed.
Destany, 3-night trip

6/10 Good

Pool area had a lot of what looked like black mold around it. Pool was merky and you couldnt see through it.
JORDAN, 1-night trip

10/10 Exceptional

Great location whether you want to enjoy Pigeon Forge or Gatlinburg.
Cynthia, 3-night trip

4/10 Fair

Below average

Overall it was just a little ran down. Out tv remote was broken. Both water slides are usable but need work. We had to unplug either the tv or refrigerator in order to plug in the microwave when ever we wanted to use it.
Curtis, 3-night trip

2/10 Poor

Trashy hotel

1/10 Looks like the pictures was taken 20 years ago. It’s dirty. Clearly hasn’t been clean right in years. Bed is uncomfortable. Ac don’t work well. Didn’t stay the second night because of how just nasty is was and they refused to give me any of my money back.
Larry, 2-night trip

10/10 Exceptional

Awesome room. Very spacious pool was awesome. Definitely will be back
Devin, 3-night trip

2/10 Poor

The room had a horrible smell, the linens on the bed were dirty with a nasty smell, the bath tub was filthy with stains, the floor around the toilet was disgusting. The pools OMG had had green slime around the edges and the smell of chlorine was overwhelming, the water was so cloudy you could not see the design of the turtle at the bottom and let’s not forget the adults smoking at the pool. The place was just disgusting, I will never stay here again!!!
Green mold/slime in the pools
Green mold/slime in the pools.
Joseph, 1-night trip

6/10 Good

Only only compalint i have is 2 out of 3 times we stayed the shower was leakin all night causing low pressure in the shower head. Having to go up front just to get towels/rags and noone ever came in 4 daysband took our used towels and rags
Shannon, 4-night trip

10/10 Exceptional

Loved it

Couple stay
Ida, 1-night trip

10/10 Exceptional

Great Customer service & clean family room

Very nice staff and was a relaxing experience.
Gemesha, 1-night trip

10/10 Exceptional

Great staff and extremely clean. Helped make our vacation great, since Choice Hotels tried to destroy it!
Toby, 2-night trip

4/10 Fair

Needs a very good cleaning!
Reisa, 2-night trip

10/10 Exceptional

Great time
loretta, 2-night trip

8/10 Very good

Nice little hotel. Could use a renovation but not bad at all
Tommy, 3-night trip

8/10 Very good

It's right at the mini golf and a place for kids
Elizabeth, 2-night trip

8/10 Very good

My husband and I really enjoyed this hotel. For the price, it is a nice place to stay. It’s definitely outdated , but it is still functional and comfy. We were able to hear everything around us though, so that wasn’t the most convenient, but the bathrooms were good and the beds were comfortable so we really couldn’t complain.
Tameka, 2-night trip

10/10 Exceptional

For the money it will do nicely!
daniel, 2-night trip

6/10 Good

It wasn't worth the money
Adam, 4-night trip

2/10 Poor

The first room had no bathroom light, no phone in the room. The smell in the room was horrible. It took your breath. They switched my room however it was not much better. There was no chairs to sit in, only the bed which was not comfortable. The flat worn out pillows were horrible. The dirty bath tub . I will never stay in this place again and would never recommend it to anyone
Tracey, 2-night trip

10/10 Exceptional

Good
Zachary, 1-night trip

4/10 Fair

Water slides. Grandkids loved them
Elizabeth, 2-night trip