City Hotel, near the Sea Gardens and Mall Galleria Burgas, is a haven of relaxation. Enjoy beach bars with ocean views, unwind with free WiFi and dry cleaning services. Guests rave about the helpful staff at this hotel.
When you stay at City Hotel, you'll be within a 10-minute drive of Mall Galleria Burgas and Sea Gardens. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can check out City, which serves breakfast, lunch, and dinner. Other highlights include 3 beach bars, a snack bar/deli, and free bike rentals. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
24 rooms
DONE
Arriving/Leaving
Check-in start time: 12:30 PM; Check-in end time: 10:30 PM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 12:30 PM
Late check-out subject to availability
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free secured onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle from 8:00 AM to midnight*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
3 beach bars
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Water dispenser
What to do
Beach nearby
Snorkeling nearby
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Free bicycle rentals
Facilities
Television in common areas
Mosquito nets
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Stair-free path to entrance
Hardwood flooring in room
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually decorated
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Kitchenette
Cookware, dishes, and utensils
More
Daily housekeeping
Local maps
Special features
Dining
City - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
City - Onsite lobby lounge. Open 24 hours. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 7 for adults and EUR 7 for children
Airport shuttle service is offered for an extra charge of EUR 15.33 per vehicle (one-way, maximum occupancy 6)
Late check-in between midnight and 2:30 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 5.11 per accommodation, per night
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
City Hotel Burgas
City Burgas
Hotel City Hotel Burgas
Burgas City Hotel Hotel
City
Hotel City Hotel
City Hotel Hotel
City Hotel Burgas
City Hotel Hotel Burgas
Frequently asked questions
Does City Hotel offer free cancellation for a full refund?
Yes, City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Hotel?
Yes, pets are welcome. There's a charge of EUR 5.11 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at City Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by City Hotel?
Yes, an airport shuttle is available from 8:00 AM to midnight on request. The charge is EUR 15.33 per vehicle one-way.
What are the check-in and check-out times at City Hotel?
Check-in start time: 12:30 PM; Check-in end time: 10:30 PM. Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at City Hotel and nearby?
Have fun during the warmer months with activities such as cycling. City Hotel also has 3 beach bars.
Are there restaurants at or near City Hotel?
Yes, there's an onsite restaurant, City.
Does City Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes cookware.
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Reviews
City Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
7.4
Location
9.6
Staff & service
9.0
Property conditions & facilities
Popular mentions
Service staff
Room
View
Location
Reviews
Verified
10/10 Exceptional
Jun 15, 2025
Very friendly and clean and staff were outstanding
toni
toni, 7-night trip
Verified
10/10 Exceptional
Jun 13, 2024
The rooms are very clean. Very nice friendly staff.
Oscar
Oscar, 1-night trip
Verified
10/10 Exceptional
Nov 3, 2025
The room was very clean and very spacious. It had a nice little kitchenette.
The hotel owners and staff are wonderful people. Very kind and helpful and friendly.
The breakfast in the morning was affordable, and excellent! So many choices! They made us really good omelettes.
Our stay was very short, but it was a lovely hotel experience. I wouldn't hesitate to stay there again. If you're looking for a place to stay in Burgas, look no further!
Rashad
Rashad, 1-night trip
Verified
10/10 Exceptional
Aug 28, 2025
The owner and staff are the friendliest people I've met on my one month stay in Bulgaria .They go out of their way to help you anyway they can, highly highly recommend this hotel. :) eddiefromchicago. On Instagram
Edward
Edward, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2024
Lovely little hotel, very nice and clean, and recently remodeled. The manager Maria is exceptional in communication and hospitality, from check in to check out. Thank you!
Ivan
Ivan, 2-night trip
Verified
10/10 Exceptional
Aug 29, 2025
The owner and staff were the frindlest people I met in my1 month stay in Bulgaria highly highly recommended. Thank you so much!! Eddiefromchicago... Instagram
Edward
Edward, 1-night trip
Verified
10/10 Exceptional
Mar 21, 2024
Great amenities and outstanding service
We booked the apartment for our family stay. The room is huge and has a lot of amenities, they left flowers and a toy for our daughter!
We arrived late and they kindly made us dinner in the restaurant. The service is excellent overall. Maria the manager goes out of her way to help.
Verified traveler
1-night trip
Verified
10/10 Exceptional
May 14, 2026
Good
DUHYUN
DUHYUN, 6-night trip
Verified
10/10 Exceptional
May 22, 2025
top hotel thank you for such a pleasant stay
Craig
Craig, 4-night trip
Verified
10/10 Exceptional
Jul 23, 2023
Friendly, correct, clean, good food, everything for one night before your flight
Nicole
Nicole, 1-night trip
Verified
10/10 Exceptional
Jun 4, 2023
Very Nice to stay!!!
It was a great experience staying here!! Every staff are so kind and professional!! I would strongly recommend this hotel to anyone planning to visit Burgas!!!
BYUNG CHUL
BYUNG CHUL, 3-night trip
Verified
10/10 Exceptional
Jul 29, 2025
The receptionist was very helpful and very kind
Muawiah
Muawiah, 1-night trip
Verified
4/10 Fair
Sep 3, 2022
Lovely hosts but very basic hotel. Good for a single overnight stay.
Natalie
Natalie, 1-night trip
Verified
10/10 Exceptional
Jun 27, 2025
Very nice hotel!
I stayed 3 nights and will be back in 3 days. The receptionists were very helpful and nice. They arranged for my ride from the airport to hotel. A driver was waiting for me at the gate. This hotel is very much recommended.
Nahoko
Nahoko, 3-night trip
Verified
10/10 Exceptional
Jun 12, 2023
Great area off beaten track shopping good with local Lidl store close buy car was parking good Staff friendly and helpful manager speaks good english very helpful a. The four bed room was clean and well run a great place to stay quite reasonable rates would recommend
Terence Patrick Flanagan.
Terence
Verified
10/10 Exceptional
Apr 16, 2024
Mariya and the staff were wonderful. This is a small hotel that is not in the centre of the city. I would certainly stay there again. The value for money is excellent!
Laurel
Laurel, 2-night trip
Verified
4/10 Fair
Jul 27, 2025
Great service but outdated hotel
Great staff but non smoking room had a strong smell of smoke and several things in the room were broken.
Verified traveler
1-night trip
Verified
6/10 Good
Jul 11, 2025
To far from City center and from beach
DERENIK
DERENIK, 1-night trip
Verified
8/10 Very good
Jul 16, 2022
Big room, good service
Well did not use all the services of the hotel, but had contact before our arrival and service was superb, helpful with transport etc. View could have been better, but we went there to sleep:)
Areli
Areli, 2-night trip
Verified
10/10 Exceptional
Jun 7, 2023
Staff was excellent and very helpfull.
Location not in city center but when learn to use bus system "witch was cheap" then no problem.
Pauli
Pauli, 7-night trip
Verified
10/10 Exceptional
Jul 31, 2022
Don’t overlook this diamond of a hotel because you don’t see the incredible value of the very charming staff and their caring service. This hotel’s value is in that service. I loved my room and the lovely breakfast and dinner, loved its situation in town near to Kaufland, Lidl snd Plaza Mall. But the relationship with the hotel’s manager Mariya, ever so helpful and kind, is the aspect that will keep bringing clients to Burgas.
Andrea
Andrea, 3-night trip
Verified
10/10 Exceptional
Jun 17, 2023
A great family run hotel in Burgas
First time in Borgas which was not planned after flight cancellations from Dublin to Poland. Only way could get back at such short notice. I am a Hotels.com Gold member and was entitled to VIP access. To be honest it was the best VIP access I have ever experienced thanks to This Family run hotel A special mention to Maria as previously revewiers mentioned.She above the call of duty in particular my traumatic Trains Planes & Automobiles travel experience. Definitely truely amazing saving Grace. A big thanks to Maria and all her staff Garrett
Garrett
Garrett, 1-night trip
Verified
8/10 Very good
Jun 7, 2023
I cannot praise the staff & the owners enough. It is a family run hotel & it shows; Maria was pleasant; fun & went above & beyond what was necessary to assist us during our stay; her son Bobbie was a delight. Peyko brought us local fish at dinner to try; it was lovely & something i probably wouldn't have tried otherwise. The staff were polite & very helpful.
Tea; coffee & water are available all day free of charge; breakfast self serve with a adequate choice.
Dinner is cooked fresh to order.
The rooms are clean & spacious & there is a kettle & coffee machine in the room.
The view from the rooms isnt great but the location is approximately a mile & half from the sea garden & beach but the lake walks are close by. There is a shopping centre & supermarkets very close by.
Angela
Angela, 8-night trip
Verified
10/10 Exceptional
Mar 27, 2026
Otel oda tertemizdi. Konumu marketlere ve avmlere yakın. Çalışanlar güleryüzlü çok rahat ettik. Teşekkürler her şey için komşu.