Nestled near Tulum National Park, Kai Tulum offers a tranquil retreat with a garden and dry cleaning/laundry services. Relax on the sun-kissed pool deck, indulge in spa treatments or enjoy cocktails at the bar. With high-speed WiFi and helpful staff nearby, your stay is sure to be memorable.
Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, QROO, 77766
What's nearby
Tulum National Park - 1 min walk - 0.0 km
Jaguar Park - 1 min walk - 0.0 km
Playa Paraiso - 1 min walk - 0.1 km
Las Palmas Public Beach - 10 min walk - 0.9 km
Tulum Mayan Ruins - 7 min drive - 1.8 km
Getting around
Tulum Intl. Airport (TQO) - 61 min drive
Cancun Intl. Airport (CUN) - 103 min drive
Airport shuttle (surcharge)
Restaurants
King Kebab - 10 min drive
Playa Pescadores - 7 min walk
Mezzanine Restaurant - 10 min walk
Cinco Playa Paraiso Tulum - 5 min walk
Carl's Jr. - 7 min drive
About this property
Kai Tulum
At Kai Tulum, you can spend time at the beach practicing yoga, plus you'll be just steps from Playa Paraiso. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
11 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Guests are not permitted to bring any PET or PETE (polyethylene terephthalate) products to the property. Examples include soft drink and water bottles, some juice and liquor bottles, and plastic packaging for food.
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Free offsite parking nearby
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
On the beach
Beach yoga
Snorkeling nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Accessibility
Accessible airport shuttle
Room amenities
Home comfort
Air conditioning
Ceiling fan
Minibar
Bathrobes
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
What to enjoy
In-room massage
Furnished balcony/patio
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Mandatory fees
The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 10 to 30 for adults, and MXN 10 to 30 for children
Airport shuttle service is offered for an extra charge of MXN 2900 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Rollaway beds are available for MXN 25.0 per night
Pool, spa, & gym (if applicable)
Facility access costs MXN 3.5 per accommodation, per day
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number EDE210312R13
Also known as
Kai Hotel
Kai Tulum
Kai Tulum Hotel
Kai Tulum Tulum
Kai Tulum Hotel Tulum
Frequently asked questions
Is there a pool at Kai Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Kai Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at Kai Tulum?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Kai Tulum?
Yes, an airport shuttle is available. The charge is MXN 2900 per vehicle one-way.
What are the check-in and check-out times at Kai Tulum?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Kai Tulum and nearby?
Have fun during the warmer months with activities such as beach yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Kai Tulum?
Yes, there's an onsite restaurant.
Does Kai Tulum have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Kai Tulum like?
Kai Tulum is a short 18-minute walk from Tulum Mayan Ruins and 8 minutes' walk from Las Palmas Public Beach.
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Reviews
Kai Tulum Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.0
Location
9.0
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The beach at this property is lovely, with great views, easy access, and plenty of seating. (15 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Restaurant
Beach
Food
Bungalow
Taxi
Ocean
Location
Coffee
Reviews
Verified
8/10 Very good
Nov 12, 2025
The beach is super nice and room is nicely decorated and clean
Kenneth
Kenneth, 2-night trip
Verified
10/10 Exceptional
Oct 14, 2025
I had a solo beach birthday trip at Kai and it was such a wonderful experience. The beach bungalow is beautiful and I booked the beach front option which was amazing. The service was great and I really enjoyed my meals at the nearby beach restaurant. Highly recommended!
Shariane
Shariane, 1-night trip
Verified
10/10 Exceptional
Jun 9, 2024
Nice and clean looking place to stay.
YURIDIA
YURIDIA, 6-night trip
Verified
10/10 Exceptional
Nov 29, 2023
The Hotel is very nice and charmin, very clean and countable, also very close to the beach, it is nice place to stay
Conrado
Conrado, 3-night trip
Verified
8/10 Very good
Sep 3, 2025
Beautiful rooms, beautiful property with kind staff, especially Dennis. Gorgeous, but the hotel’s amenities i found were significantly pricier than surrounding hotels, for example a bike rentak here would by $850 mxd conpared to next door where it was $350, their restaurant was gorgeous and loved the food quality, but again significantly higher prices than neighboring spots. I loved my stay here, and loved the convenience- please beware before booking there’s a $450 mxd one time fee to enter the national park and then a daily $120 something fee, which is pretty annoying but part of thr deal for this whole area.
Sheila
Sheila, 3-night trip
Verified
10/10 Exceptional
Nov 30, 2024
Beautiful and chill environment with lovely light and breeze cabins for a perfect getaway. Situated in the national park away from the overcrowded tourist spots further down.
Carina
Carina, 4-night trip
Verified
10/10 Exceptional
Apr 2, 2025
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
Jerzy
Jerzy, 2-night trip
Verified
10/10 Exceptional
Apr 30, 2024
The concept of the Bungalows was very unique, and love how close we were to the main attractions in Tulum and the ocean. The staff was very professional, friendly and accommodating. I would highly recommend it to my friends and stay there again!
PAOLA
PAOLA, 2-night trip
Verified
10/10 Exceptional
Nov 21, 2023
Great place
Place was amazing, Staff was great. Didn't really have hot water for showers, but it was nice enough outside that it wasn't a huge deal.
Drew
Drew, 4-night trip
Verified
8/10 Very good
Feb 25, 2024
Lovely little property with easy beach access (2 mins or less from all rooms).
Safe, clean, quiet and friendly staff (Freddy and his colleagues took care of us).
Would recommend for those wanting to unwind.
Anna
Anna, 7-night trip
Verified
10/10 Exceptional
Nov 8, 2024
What a gem! The location is great and if you like the eco-friendly bohemian vibe, you'll love this place. Plus the property is literally on yhe beach. Can't beat this deal.
Would definitely stay again!
Brian
Brian, 1-night trip
Verified
10/10 Exceptional
Apr 13, 2025
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)!
We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
Karen
Karen, 3-night trip
Verified
10/10 Exceptional
Aug 18, 2024
Relax and comfort
Great place in Tulum and great value for the money. Super clean and nice design, comfortable with air conditioners in the rooms👌
Frederik
Frederik, 2-night trip
Verified
8/10 Very good
Sep 29, 2024
Beautiful location and accommodation but the breakfast service let it down.
Claire
Claire, 3-night trip
Verified
10/10 Exceptional
Apr 22, 2024
Coolest location ever. I will probably stay here from now on when visiting tulum. It was perfect
Ashley
Ashley, 1-night trip
Verified
8/10 Very good
May 18, 2025
Very nice, clean boutique hotel. It felt very quiet—almost like we were the only guests staying there, which made for a peaceful, if somewhat slow, atmosphere. The staff was friendly and easily accessible throughout our stay.
A couple of small surprises: they didn’t have a regular cappuccino or Corona beer available. That said, the food was excellent—definitely a step above the neighboring hotels. Overall, a pleasant stay with great service and quality dining. Would recommend it for my family and friends.
Sonata
Sonata, 4-night trip
Verified
10/10 Exceptional
May 22, 2024
The room is good
Zebang
Zebang, 1-night trip
Verified
10/10 Exceptional
May 18, 2024
The location is beautiful!!! The room is also great, perfect get away for a relaxing time. The food and drink were all delicious. The staff was king and helpful, and attentive. The ruins are a short walk, and you are surrounded by nature, no stores no cars, just NATURE!
Roy
Roy, 3-night trip
Verified
10/10 Exceptional
Aug 18, 2024
Great peaceful spot in Tulum
We loved Kai. It was a perfect option for my husband and I. I loved the privacy of the individual rooms. And it was a great spot right by the beach. It felt safe, comfortable, beautiful and peaceful/quiet. We ate in the restaurant one night of our stay and the food was good. We would definitely return to stay there again if we are back in Tulum.
John
John, 3-night trip
Verified
10/10 Exceptional
Jun 24, 2024
The property is right on the beach and in close proximity to a handful of other hotels. My room was extremely clean and housekeeping came everyday. The restaurant had a very good, but small menu. All staff were kind and helpful. The property itself was the perfect calm, quiet getaway.
Afia
Afia, 5-night trip
Verified
8/10 Very good
Jan 5, 2024
Clean property
Good room services
Transportation is very expensive and you have to pay for entering the park everyday
Omar
Omar, 6-night trip
Verified
10/10 Exceptional
Oct 16, 2023
My stay here was perfection!! We had basically our own bungalow on the beach with our own patio area. The staff left coffee at our door daily and were very accommodating. Security was tight upon entering so we felt very safe. Can’t beat the price for a 10 second walk to the ocean. We’d definitely come back!
Julie
Julie, 3-night trip
Verified
10/10 Exceptional
May 3, 2024
The staff was friendly and welcoming! They made the stay enjoyable! Every morning Rigo or Andres took care of us at breakfast and made us smile and provided excellent service! We always saw people cleaning and our rooms were ammaculate and cleaned every day. We loved our resort and definitely want to return! (Also the drinks were amazing - get the hibiscus drink on the beach!)
Katie
Katie, 5-night trip
Verified
8/10 Very good
Aug 25, 2024
Staying within the national park was neat, but you could not bring even a water bottle to the resort. Federal police check your car and trunk every time you travel from town to the resort. The property is beautiful and well kept but the tourist boats are everywhere on the beach in front of the hotel.
Stacy K
Stacy K, 7-night trip
Verified
10/10 Exceptional
Dec 31, 2024
Two things stand out: 1, Romana, the yoga instructor and sound healer, is amazing. I took Yin/Tibetan sound bowls, slow flow, and abs/glutes and each session was amazing. She gives you all of herself, and her physical and spiritual approach is amazing. You do not come across people with her special energetic qualities often. On top of this, the yoga and massage hut is intimate, beautiful and magic. The other thing I loved was the rooms - comfy beds, great little decks, indoor and outdoor showers. I loved the feeling of the rooms. The food is very good too though the music can be a bit counter to the peaceful vibe. - it is nice that this resort and Ikal are right next to each other, to compliment each other.