Nestled near El Revolcadero, Hotel Ashly offers a tranquil retreat with a garden and restaurant. Unwind by the outdoor pool or enjoy continental breakfast then take advantage of express check-in and check-out.
boulevard de las naciones k.m. 12.5, Acapulco, GRO, 39906
What's nearby
Boulevard de las Naciones - 1 min walk - 0.0 km
Plaza Isla Diamante - 5 min drive - 1.9 km
La Isla Shopping Village - 6 min drive - 2.3 km
Forum de Mundo Imperial - 10 min drive - 2.7 km
Papagayo Beach - 33 min drive - 38.5 km
Getting around
General Juan N. Alvarez Intl. Airport (ACA) - 4 min drive
Restaurants
Los Tarascos - 5 min walk
La Finca - 8 min walk
Paititi del Mar - 12 min walk
Los Tarascos - 9 min walk
Dos Olivos Café - 8 min walk
About this property
Hotel Ashly
At Hotel Ashly, you'll be within a 10-minute drive of Arena GNP Seguros and El Revolcadero. Other highlights include an outdoor pool and a garden.
At a glance
DONE
Hotel size
45 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Luggage storage
Facilities
Garden
An outdoor pool
Room amenities
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
More
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
The listed breakage deposit applies to Villa bookings only.
Optional extras
Late check-out can be arranged for an extra charge of MXN 300 (subject to availability)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Ashly Acapulco
Ashly Acapulco
Hotel Ashly Hotel
Hotel Ashly Acapulco
Hotel Ashly Hotel Acapulco
Frequently asked questions
Does Hotel Ashly offer free cancellation for a full refund?
Yes, Hotel Ashly does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Ashly?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Ashly?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Ashly?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Ashly?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 300 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Ashly and nearby?
Hotel Ashly has an outdoor pool and a garden.
What's the area around Hotel Ashly like?
Hotel Ashly is a short 19-minute walk from La Isla Shopping Village and 19 minutes' walk from Plaza Isla Diamante.
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Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.0
Cleanliness
8.0
Location
6.8
Staff & service
6.2
Property conditions & facilities
Reviews
Verified
8/10 Very good
Aug 12, 2024
The rooms were clean and place was quiet
Emily
Emily, 1-night trip
Verified
8/10 Very good
Jan 11, 2026
Room was clean and the hotel is very nice, pool was very beautiful. The only bad thing about this hotel is that the property next door has roosters and dogs. If your a light sleeper like I am I would not recommend but other than that it’s a great hotel for the price
roberto
roberto, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Very clean
Zuleika
Zuleika, 3-night trip
Verified
4/10 Fair
Apr 30, 2025
No towels, bugs in bed, customer service was mediocre
Mayer
Mayer, 1-night trip
Verified
10/10 Exceptional
Jul 6, 2023
I arrived almost eight hours too early, but the owner let me check in a few hours before 3pm. Thank you so much!
Keziah
Keziah, 2-night trip
Verified
4/10 Fair
Mar 22, 2025
Horrible
Anelys
Anelys, 1-night trip
Verified
2/10 Poor
Oct 29, 2024
The staff was very rude and looked very unhappy. Any questions or request were denied
Erika
Erika, 2-night trip
Verified
6/10 Good
Aug 30, 2023
Basic but suited our needs
I choose this because I had a 6 am flight
It is very basic, but it was clean, bed comfort fine but our ac unit and the light in the hall way made for a poor night sleep.
I as a traveler should have said something to the supervisor on board. But had to rush to the airport. It’s fine for $38 bucks!
Linda
Linda, 1-night trip
Verified
4/10 Fair
Apr 10, 2026
Faltaban utensilios de cocina y una almohada. Sufrimos un accidente por no poner jergas o tapetes para el agua tanto en la entrada como en la ducha. Lo solicitamos e hicieron caso omiso
Andres
Andres, 3-night trip
Verified
2/10 Poor
Mar 31, 2026
PESIMO SERVICIO, HORRIBLE EXPERIENCIA. MALOS TRATOS Y GROSERA LA SEÑORA ANGELICA, QUE APARAENTEMENTE ES LA UNICA PERSONA QUE TRABAJA EN ESE HOTEL.
MONICA LORENA
MONICA LORENA, 3-night trip
Verified
4/10 Fair
Feb 4, 2026
habitación descuidada, cama incómoda poco papel higiénico
Marco Antonio
Marco Antonio, 4-night trip
Verified
6/10 Good
Jan 6, 2026
Falta de mantenimiento
José Antonio
José Antonio, 3-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Todo muy bien
La atención excelente
María. Del carmen
María. Del carmen, 4-night trip
Verified
8/10 Very good
Jan 2, 2026
Limpio y muy amables
Silvia Erika
Silvia Erika, 3-night trip
Verified
2/10 Poor
Jan 1, 2026
Me cobraron la habitación de nuevo a pesar que ya la había pagado con ustedes, no tenía toallas ni agua caliente
LUIS ANGEL
LUIS ANGEL, 1-night trip
Verified
2/10 Poor
Dec 30, 2025
Las habitaciones estan en mal estado, el colchon de una de las camas estaba hundido, no te dejan toallas tienes que pedirlas cada día en la recepción, el agua se salía de la regadera e inhundaba la habitación, cuando fui a recepción a avisar dijeron que ya no había personal de mantenimiento y me dieron unos tapetes para que yo limpiara, al día siguiente pusieron una cortina de baño pero el problema siguió y solo me siguieron dando tapetes para limpiar. La mezcladora del lavabo no tenia boquilla entonces el agua salia hacia los lados y mojaba todo, también lo reporte pero nunca fueron a arreglarlo.
La alberca esta bien, es pequeña pero limpia.
Le falta mucho mantenimiento a las habitaciones, que lastima porque cobran muy caro. No volveré a hospedarme aquí.
Ana Patricia
Ana Patricia, 3-night trip
Verified
8/10 Very good
Dec 28, 2025
Si
Ricardo
Ricardo, 3-night trip
Verified
2/10 Poor
Dec 19, 2025
La habitación sucia, no hay toallas, el personas poco amable, solo el joven del turno nocturno amable. No tiene estacionamiento es la calle. Pésimo servicio.
Laura Elizabeth
Laura Elizabeth, 6-night trip
Verified
10/10 Exceptional
Dec 8, 2025
las fotos no le hacen justicia
Yesica Vanessa
Yesica Vanessa, 1-night trip
Verified
2/10 Poor
Nov 25, 2025
La cocina estaba sucia
El control de la tele no sirve
Un pésimo servicio en recepción
Tardaron mucho tiempo en darme la habitación
Gerardo
Gerardo, 1-night trip
Verified
10/10 Exceptional
Nov 16, 2025
La abitacion bien, solo si pusieran donde poner tu ropa, por que la tuve que dejar en la mochila y es un poco incomodo, personal amable
jose angel
jose angel, 3-night trip
Verified
8/10 Very good
Jul 2, 2025
En general bien
Francisco
Francisco, 1-night trip
Verified
8/10 Very good
Jun 24, 2025
No había alberca, el techo es de lámina,
Mariano
Mariano, 5-night trip
Verified
8/10 Very good
Mar 19, 2025
El hotel bien, si tu idea es solo llegar a dormir, ya que no cuenta de menos cuando me hospedé, con restaurante. La alberca está fuera de uso por que la estan arreglando y se ven lentos, asi que pregunta antes de reservar. El cuarto que me tocó salian dos gotas de agua del labavo.
Si cuenta con aire acondicionado. De lugar de estacionamiento solo caben 5, si no alcanzas lugar, te tienes que estacionar en la calle.
Marysol
Marysol, 1-night trip
Verified
4/10 Fair
Feb 5, 2025
No hubo aviso previo de los faltantes como el estacionamiento o la alberca.
Tenian un palo de escoba como soporte de la cortina de baño.