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Hotel Mamá Carlota

3.5 star property
Hotel within walking distance of Zenea Garden

Choose dates to view prices

Photo gallery for Hotel Mamá Carlota

Property entrance
Blackout drapes, soundproofing, iron/ironing board
Building design
Terrace/patio
Terrace/patio
In the heart of a vibrant neighborhood, Hotel Mamá Carlota offers a tranquil retreat with spa services and soothing massages. Relax on the terrace, explore the library, or take advantage of concierge services - previous guests rave about the helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Library
  • Communal living room
  • Front-desk safe
  • Water dispenser
  • Concierge services
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Free cribs/infant beds
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free self parking

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Quadruple Room, 2 Queen Beds, Non Smoking

Signature Quadruple Room, 2 Queen Beds, Non Smoking | Blackout drapes, soundproofing, iron/ironing board

Signature Quadruple Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 1 Queen Bed, Non Smoking

Signature Double Room, 1 Queen Bed, Non Smoking | Blackout drapes, soundproofing, iron/ironing board

Signature Double Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room, 1 King Bed, Non Smoking

Blackout drapes, soundproofing, iron/ironing board

Signature Double Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CNY428
CNY512 total
includes taxes & fees
Sep 29 - Sep 30
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About the neighborhood

Map
24 Calle 15 de Mayo Centro, Querétaro, QUE, 76000

What's nearby

  • Zenea Garden - 3 min walk - 0.3 km
  • Alameda Hidalgo Park - 17 min walk - 1.5 km
  • Aqueduct of Santiago de Querétaro - 3 min drive - 1.6 km
  • Corregidora Stadium - 5 min drive - 4.6 km
  • Querétaro Convention Center - 9 min drive - 8.7 km

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Maximiliano - ‬3 min walk
  • ‪Kokorito - ‬1 min walk
  • ‪Terraza La Grupa - ‬3 min walk
  • ‪Los Burros de Andalasia - ‬2 min walk
  • ‪Como La Flor - ‬3 min walk

About this property

Hotel Mamá Carlota

When you stay at Hotel Mamá Carlota, you'll be just a 5-minute drive from Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro. Guests will have free perks like WiFi and self parking. Also, Corregidora Stadium and Querétaro Convention Center are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 11 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking within 164 ft from 6:00 AM to 11:30 PM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Communal living room

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium cable channels
  • Netflix
  • Streaming services

Home comfort

  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Mamá Carlota Santiago de Querétaro
Mamá Carlota Santiago de Querétaro
Hotel Mamá Carlota Queretaro
Mamá Carlota Queretaro
Hotel Hotel Mamá Carlota Queretaro
Queretaro Hotel Mamá Carlota Hotel
Hotel Hotel Mamá Carlota
Mamá Carlota
Hotel Mamá Carlota Hotel
Hotel Mamá Carlota Querétaro
Hotel Mamá Carlota Hotel Querétaro

Frequently asked questions

Does Hotel Mamá Carlota offer free cancellation for a full refund?

Yes, Hotel Mamá Carlota does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Mamá Carlota?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Mamá Carlota?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Mamá Carlota?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Hotel Mamá Carlota and nearby?

Recommended spots to visit include Zenea Garden (5-min walk) and San Francisco Temple (7-min walk), along with Alameda Hidalgo Park (0.9 mi) and Santa Rosa de Viterbo Temple (0.9 mi).

Does Hotel Mamá Carlota have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Mamá Carlota like?

Hotel Mamá Carlota is a short 5-minute walk from Zenea Garden and 6 minutes' walk from Plaza de Armas.

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Hotel Mamá Carlota Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Restaurant
Parking
Coffee
Shower

Reviews

10/10 Exceptional

Linda propiedad y céntrica
Juliana Téllez, 1-night trip

10/10 Exceptional

Un sitio acogedor!
Julio, 1-night trip

10/10 Exceptional

Lugar limpio y agradable
Carla, 1-night trip

10/10 Exceptional

Confortable, te sientes en casa

Lugar confortable y bien ubicado en pleno centro de Querétaro, excelente servicio
Ari, 1-night trip

10/10 Exceptional

Excelente hotel para llegar solo o en pareja , muy buena atención y muy bonito el cuarto
GUSTAVO JOSE, 4-night trip

6/10 Good

Overall a reasonable small hotel with limited facilities but very clean.
CHARLES, 4-night trip

10/10 Exceptional

Great place!
Edgar, 3-night trip

10/10 Exceptional

Lovely little hotel right in downtown on a quiet street. Parking is a couple blocks away - I would call first so they tell you where it is, then they give you a ticket at the hotel so there’s no cost. There’s a fantastic Italian restaurant on site, it looks unassuming but the food was incredible.
Flavia, 1-night trip

10/10 Exceptional

Excelente

Excelente experiencia siempre me quedo ahi
Jairo, 1-night trip

10/10 Exceptional

En general todo bien, pueden mejorar en la limpieza
Valerie Blythe, 2-night trip

8/10 Very good

Simple but cute...would stay again!
Martha, 1-night trip

10/10 Exceptional

Bonito y confortable.

Un lugar muy agradable, original, muy buena atención, tamaño de la habitación bien, es la segunda vez que llego a este alojamiento y volvería a regresar.
Silvia Lucia, 2-night trip

10/10 Exceptional

Excelente lugar de descanso
FINSUS, 2-night trip

10/10 Exceptional

Great location
Judy, 2-night trip

8/10 Very good

Very close to Center of Querétaro
Maribel, 2-night trip

10/10 Exceptional

En terminos generales , muy bien si vuelvo con gustó me hospedaria nuevamente aqui!
Poul Iván, 2-night trip

10/10 Exceptional

Excelente para hospedarse
José Arturo, 2-night trip

10/10 Exceptional

Es un buen Hotel, solo está muy escondido. Para descansar está bien
Raquel, 1-night trip

10/10 Exceptional

La ubicación es excelente para caminar y visitar Querétaro. El personal es muy amable, las habitaciones limpias y con lo necesario para una estancia agradable.
Frida, 1-night trip

10/10 Exceptional

todo muy bien
Mauricion Alberto, 1-night trip

6/10 Good

Está muy bien, pero por el precio podría ofrecer más amenidades
David, 3-night trip

10/10 Exceptional

Great place in downtown Queretaro
Hector, 5-night trip

10/10 Exceptional

Me gusto la ubicación, y las instalaciones además del servicio
Iliana, 2-night trip

10/10 Exceptional

Muy agradable y tranquilo el lugar. El personal es muy amable y dan buena atención.
Cesar, 2-night trip

10/10 Exceptional

Great staff. Incredible stay. Very secure and great location.
Cesar, 3-night trip