See all properties

Hotel Sapphire

3.5 star property
Mombasa hotel with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Hotel Sapphire

Terrace/patio
Executive Suite | In-room safe, desk, free cribs/infant beds, rollaway beds
Restaurant
Terrace/patio
Reception
Located at Hotel Sapphire, you can look forward to unwinding on the sun-kissed terrace or taking a refreshing dip in the outdoor pool. Connect to WiFi and enjoy luggage storage, while appreciating an overall well-maintained property.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Luggage storage

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate sitting area
  • Terrace
  • Daily housekeeping
  • Flat-panel TV
The current price is CNY552
CNY652 total
includes taxes & fees
Sep 1 - Sep 2

Room options

View all photos for Superior Double Room

In-room safe, desk, free cribs/infant beds, rollaway beds

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Desk
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

In-room safe, desk, free cribs/infant beds, rollaway beds

Executive Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Desk
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Outdoor pool

Hotel English Point Marina & Spa

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.2 out of 10, Very Good, 342 reviews
The price is CNY1,009
CNY1,221 total
includes taxes & fees
Aug 10 - Aug 11
Hotel English Point Marina & Spa
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Mwembe Tayari Road, Mombasa

What's nearby

  • Mombasa Island - 2 min walk - 0.2 km
  • Sikh Temple - 2 min walk - 0.2 km
  • Shree Cutch Satsang Swaminarayan Temple - 3 min walk - 0.3 km
  • Fort Jesus - 3 min drive - 2.3 km
  • Nyali Beach - 11 min drive - 8.8 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 21 min drive
  • Ukunda (UKA) - 69 min drive
  • Vipingo (VPG) - 71 min drive

Restaurants

  • ‪Mackinon Market (Markiti) - ‬12 min walk
  • ‪Blue Room Restaurant and Ice Cream Parlour - ‬12 min walk
  • ‪Mubins Cafe - ‬6 min walk
  • ‪Perfect Pizza, Digo Rd Mombasa - ‬11 min walk
  • ‪Valencia Inn - ‬7 min walk

About this property

Hotel Sapphire

When visiting Mombasa, Hotel Sapphire is a great choice to consider. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Fellow travelers say good things about the overall property condition.

Languages

English, Swahili

At a glance

DONE

Hotel size

    • 56 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10 for adults and USD 10 for children

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Sapphire Mombasa
Sapphire Mombasa
Hotel Sapphire Hotel
Hotel Sapphire Mombasa
Hotel Sapphire Hotel Mombasa

Frequently asked questions

Does Hotel Sapphire offer free cancellation for a full refund?

Yes, Hotel Sapphire does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Sapphire?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Sapphire?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Sapphire?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Sapphire?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is 10 AM.

What is there to do at Hotel Sapphire and nearby?

Hotel Sapphire has an outdoor pool.

Are there restaurants at or near Hotel Sapphire?

Yes, there's an onsite restaurant.

Does Hotel Sapphire have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Sapphire like?

Hotel Sapphire is a short 2-minute walk from Mombasa Island and 6 minutes' walk from Sikh Temple.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Sapphire Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Room service

What guests liked

  • Breakfast buffet offered a variety of options, including traditional Kenyan and Swahili dishes. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

great hotel

Outstanding value with top-notch service. Food was good and the rooms were very clean
Javeed, 1-night trip

10/10 Excellent

Kindness of the hotel staff, and the staff went out of their way to make sure that their gas will satisfied very courteous.
John, 7-night trip

4/10 Poor

The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
Jameelah, 1-night trip

6/10 Okay

The hotel construction was going from 6:30 am to 8pm.The remodeling was very loud banging and the elevator didn't work.We had to walk up/down four flights of stairs.The staff was helpful and courteous.
DARRAN, 2-night trip

10/10 Excellent

Great
mary, 2-night trip

10/10 Excellent

Everything
ramanlal, 4-night trip

8/10 Good

Great place to sray in Mombasa. All of the staff were wonderful and very helpful.
Heather, 2-night trip

10/10 Excellent

Great place to stay for visitors. The staff is warm and the service was above average. Everyone is so helpful and kind.
Frazier, 4-night trip

10/10 Excellent

Upgraded me to a suite, free of charge. Great experience, beautiful nice people. I will be back!
Earl, 2-night trip

10/10 Excellent

Will recommend this property
Josephus, 1-night trip

10/10 Excellent

Hotel Sapphire was a great place to stay. The experience was rather luxurious considering the affordable price.
Anneke, 1-night trip

10/10 Excellent

Good service
YVONNE, 2-night trip

10/10 Excellent

Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Hans Evan Paul, 2-night trip

10/10 Excellent

The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.

8/10 Good

Decent Hotel in central Mombasa

A decent hotel in a good location- close to city center. Staff were friendly and helpful. Every amenity in the room was working.
Michael O, 1-night trip

6/10 Okay

Water was too hot for shower. Could not adjust temperature.
Salima, 5-night trip

10/10 Excellent

We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
Laura-, 2-night trip

8/10 Good

I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
Danielle, 1-night trip

10/10 Excellent

I was very happy to be back at the Sapphire. Room condition and surrounding area may disappoint some western travelers. Staff and service will not.
Damon, 1-night trip

8/10 Good

Not bad but nothing to write home about

It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
Ricky, 1-night trip

6/10 Okay

Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Elizabeth, 1-night trip

6/10 Okay

The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
Dathan, 7-night trip

6/10 Okay

Disappointed. This hotel could be so good.

After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
Colin, 1-night trip

10/10 Excellent

Yaseen, 2-night trip

10/10 Excellent

Taekwan, 2-night trip