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Hotel Rio Lagartos

3.0 star property
Waterfront hotel with outdoor pool, near Municipal Palace

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Photo gallery for Hotel Rio Lagartos

Dock
Deluxe Studio Suite, Sea View | Free WiFi, bed sheets
Terrace/patio
Front of property
Comfort Triple Room, Garden View | Free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent
Located near the picturesque Rio Lagartos Lighthouse, Hotel Rio Lagartos offers an inviting retreat. Take a refreshing dip in the outdoor pool, sip cocktails at the rooftop terrace bar or unwind with coffee and nature sounds from the garden.

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free use of bicycles
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
The current price is CNY352
CNY425 total
includes taxes & fees
May 28 - May 29

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Studio Suite, Sea View

Deluxe Studio Suite, Sea View | Free WiFi, bed sheets

Deluxe Studio Suite, Sea View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Comfort Double Room, Garden View

Free WiFi, bed sheets

Comfort Double Room, Garden View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Triple Room, Sea View

Comfort Triple Room, Sea View | Free WiFi, bed sheets

Comfort Triple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Comfort Triple Room, Garden View

Comfort Triple Room, Garden View | Free WiFi, bed sheets

Comfort Triple Room, Garden View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Comfort Double Room, Partial Ocean View

Free WiFi, bed sheets

Comfort Double Room, Partial Ocean View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

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  • Free parking
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8.8 out of 10, Excellent, 157 reviews
The price is CNY304
CNY368 total
includes taxes & fees
May 12 - May 13
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About the neighborhood

Map
Calle 14, 19, Río Lagartos, YUC, 97720

What's nearby

  • Municipal Palace - 3 min walk - 0.3 km
  • Malecón Río Lagartos - 3 min walk - 0.3 km
  • Rio Lagartos Lighthouse - 4 min walk - 0.4 km
  • Petén Mac Trail - 19 min walk - 1.7 km
  • Playa Cancuncito - 21 min drive - 17.4 km

Getting around

  • Mérida International Airport (MID) - 107.1 miles/172.4 km

Restaurants

  • ‪El Perico Marinero - ‬4 min walk
  • ‪Restaurante Danylu - ‬14 min drive
  • ‪Maleconcito Gourmet - ‬5 min walk
  • ‪Ria Maya Restaurant & Ecotours - ‬2 min walk
  • ‪Restaurante el Popular Vaselina - ‬15 min drive

About this property

Hotel Rio Lagartos

Take in the views from the rooftop terrace when you stay at Hotel Rio Lagartos. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli, and free bike rentals.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
    • Street parking available

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Shopping
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Free bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 75 for children

Children & extra beds

  • Cribs/infant beds are available for MXN 100.0 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.

Also known as

Hotel Hotel Rio Lagartos Rio Lagartos
Rio Lagartos Hotel Rio Lagartos Hotel
Hotel Hotel Rio Lagartos
Hotel Rio Lagartos Rio Lagartos
Rio Lagartos Rio Lagartos
Hotel Rio Lagartos Hotel
Hotel Rio Lagartos Río Lagartos
Hotel Rio Lagartos Hotel Río Lagartos

Frequently asked questions

Does Hotel Rio Lagartos offer free cancellation for a full refund?

Yes, Hotel Rio Lagartos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Rio Lagartos?

Yes, there's an outdoor pool. Guests have pool access from 9 AM to 9 PM.

Are pets allowed at Hotel Rio Lagartos?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Rio Lagartos?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Rio Lagartos?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Rio Lagartos and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Are there restaurants at or near Hotel Rio Lagartos?

Yes, there's an onsite restaurant.

What's the area around Hotel Rio Lagartos like?

Hotel Rio Lagartos is located on the boardwalk/promenade, a short 3-minute walk from Malecón Río Lagartos and 4 minutes' walk from Rio Lagartos Lighthouse.

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Hotel Rio Lagartos Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Docks
View
Food
Drinks
Room

Reviews

8/10 Very good

Its location is excelent. Staffs are friendly and helpful.room is large.
Qinglin, 3-night trip

10/10 Exceptional

Biosphere

Great destination
Luis, 1-night trip

10/10 Exceptional

Excellent hotel
Maria Laura, 3-night trip

10/10 Exceptional

Really enjoyed our stay! Staff were accommodating and helpful.
Stacy Jae, 2-night trip

10/10 Exceptional

Great location and with the sunset dock.
Andrew, 1-night trip

2/10 Poor

I asked to cancel this hotel as it was an error. I wanted to book San Felipe in Baja California, not San Felipe in Cancun
Karen, 1-night trip

8/10 Very good

Two day trip

Very comfortable hotel with a gorgeous warm pool. Hotel has its own dock where you can get picked up for waterboat tours.
Judith, 1-night trip

10/10 Exceptional

A wonderful place to stay in Rio, with great views, a nice pool, and food service starting at 7am so you don’t miss out on morning flamingo tours, etc.

10/10 Exceptional

Everyone was so nice! The lace was great!
George, 1-night trip

10/10 Exceptional

Excellent service, hotel was better that we expected. Excellent staff, food and drinks at the restaurant were great, fresh and delicous. Beatutiful view. Niece pool and garden, would highly recommend to anyone
Monika, 2-night trip

8/10 Very good

We liked the quaintness of the hotel. It was clean and presented well. We didn’t like the food that we had ordered. This is why we give the 4 star review.
Russell, 1-night trip

8/10 Very good

Staff are super helpful and friendly, the hotel is spotlessly clean. I really want to leave a good review as they are trying so hard, but there are shortcomings that could easily be addressed. The rooms are pretty basic and a couple of glasses, a hairdryer, extra towels etc would make a huge difference. Restaurant staff need proper training - they try very hard but seem unsure as to what they should be doing. They didn’t offer us the correct breakfast menu or explain options. There wasn’t much choice on the menu but food was ok.
Susan, 3-night trip

6/10 Good

Hotel was fine. The wifi was not good at all either in the room or the lobby. Basically non existent

2/10 Poor

We were welcomed with a drink, and sent up 3 flights of stairs to our room (my husband is 70), The room was mediocre and overlooked the kids playground. No waterview and not romantic. When I asked for a room with a view I was told NO. I was informed that waterview suites were only for families. I made it clear I wasnt on vacation to sleep outside a playground. As no alternative was offered we moved to another hotel,

2/10 Poor

Worst hotel ever

I have travelled all over the world. Stayed at many hotels from 1 star till 5 star. I know the hotel is a 3 star category, but it should be only 1 star. The bathroom was awful. I have never slept so bad in a bed. Even better to sleep on the floor. My wife even suggested we sleep in the car. And that never happened in our 25 years of marriage. No further comments before I get more upset. The price for that room should have been for free. And then I would still say no thank you. Has Hotel.com ever been at that hotel.
Anders, 1-night trip

8/10 Very good

VELIA, 2-night trip

8/10 Very good

Personnel très aimable, serviable et disponible. Chambre spacieuse, propre et belle salle de bain, seul problème, la pression de la douche était faible. Mais le plus, un superbe couché du soleil sur le toit de l'hôtel ainsi que la visite d'une famille de mapache au bord de la piscine.
Elisabeth, 1-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Muy buena ubicación
Martyna, 1-night trip

10/10 Exceptional

Hermoso hotel

Cuartos muy amplios y comodos. Muy accesible. Personal super amable. Limpieza sobretodo.
Marco, 1-night trip

6/10 Good

Points positifs : personnel adorable aux petits soins, la vue incroyable sur le petit port et le phare, l espace piscine très sympa. Petit dej au top copieux. La sortie en bateau dans la mangrove genial Points négatifs : deux jours de travaux sur 4, deux nuits avec de la musique jusqu'à pas d heure très très forte 2 nuits sur 4 avec impossibilité de dormir. Très bruyant
DELPHINE, 4-night trip

8/10 Very good

Muy agradable, el personal de restaurante y cocina muy atento y servicial.
JORGE ARTURO ACERO, 4-night trip

10/10 Exceptional

Enrique, 1-night trip

10/10 Exceptional

En lo personal, la experiencia en el hotel fue muy buena, el personal es muy amable y atento, la habitación es amplia y limpia, muy recomendable
Julio Cesar, 1-night trip

6/10 Good

1-night trip