Set in the heart of San Andrés, Hacienda Cusin offers a tranquil retreat. Treat yourself to horseback riding and racquetball/squash or unwind with a massage at the spa. Savor delicious meals at one of two on-site restaurants and stay connected with free WiFi.
Calle Chiriboga, San Pablo del Lago, Imbabura, 100547
What's nearby
Lago San Pablo - 10 min drive - 3.4 km
Araque Water Park - 10 min drive - 3.4 km
Instituto Otavaleño de Antropología - 20 min drive - 14.2 km
Plaza de Ponchos - 21 min drive - 14.6 km
Peguche Waterfall - 23 min drive - 8.6 km
Getting around
Mariscal Sucre Intl. Airport (UIO) - 84 min drive
Ibarra Station - 50 min drive
Airport shuttle (surcharge)
Restaurants
La Vaquita Y Su Cafe - 9 min drive
Tabascos - 12 min drive
Pizzería Siciliana - 12 min drive
El Palacio del Señor Bizcocho - 9 min drive
Jardín del cajas - 9 min drive
About this property
Hacienda Cusin
Hacienda Cusin puts you within a 10-minute drive of Lago San Pablo. You can relax with a drink at one of the 2 bars/lounges, and the 2 restaurants are nice spots to grab a bite to eat. Other features include a terrace and a garden.
At a glance
DONE
Hotel size
40 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 7 AM–10 AM
2 restaurants
2 bars/lounges
Coffee shop
Coffee/tea in a common area
Barbecue grills
Free daily reception
Room service (limited hours)
Traveling with children
Children stay free (see details)
Playground
What to do
Racquetball/squash
Horse riding/rentals
Pool table
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Kayaking nearby
Working away
Business center
2 meeting rooms
Conference center (2 square feet of space)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Banquet hall
Accessibility
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
No elevator (single level property)
Area rugs in public areas
Tile flooring in public areas
Hardwood flooring in public areas
Hardwood flooring in room
Room amenities
Home comfort
Heating
Sleep well
2 bedrooms
Blackout drapes/curtains
Turndown service
Premium bedding
What to enjoy
Patio
Individually furnished and decorated
Heated floors
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 125 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
Airport shuttle service is offered for an extra charge of USD 40 per person (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children costs USD 40
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 10 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Hacienda Cusin Hotel San Pablo del Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Pablo l Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Hotel San Pablo del Lago
Frequently asked questions
Does Hacienda Cusin offer free cancellation for a full refund?
Yes, Hacienda Cusin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hacienda Cusin?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hacienda Cusin?
Yes, there's free self parking.
Is airport shuttle service offered by Hacienda Cusin?
Yes, an airport shuttle is available. The charge is USD 40 per person one-way.
What are the check-in and check-out times at Hacienda Cusin?
Check-in start time: 3:00 PM; Check-in end time: 3:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hacienda Cusin and nearby?
Have fun during the warmer months with activities such as horseback riding. Additional recreation onsite includes racquetball/squash. Enjoy amenities like 2 bars, a picnic area, and a garden.
Are there restaurants at or near Hacienda Cusin?
Yes, there are 2 onsite restaurants.
Does Hacienda Cusin have any outdoor private spaces?
Yes, every room features a patio.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
10
Location
9.8
Staff & service
9.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 2, 2025
Beautiful property, fantastic meals, and a wonderful staff made this trip a delight! Highly recommend this Hacienda!
Kathleen
Kathleen, 2-night trip
Verified
10/10 Exceptional
Mar 6, 2025
Wonderful property and extremely attentive staff
Philippe
Philippe, 1-night trip
Verified
10/10 Exceptional
Feb 19, 2019
Wonderful location and an amazing natural friendly staff. Highly recommend
Verified traveler
2-night trip
Verified
10/10 Exceptional
Aug 30, 2025
Excelentes instalaciones y el servicio es lo más destacado, sobre todo del personal del restaurante
Magali
Magali, 1-night trip
Verified
10/10 Exceptional
Jun 26, 2025
Hermosa simplemente hermosa
Gloria
Gloria, 1-night trip
Verified
10/10 Exceptional
Jul 31, 2023
Cusin es maravilloso. Sigan ask
Alegría
Alegría, 1-night trip
Verified
10/10 Exceptional
Sep 13, 2022
Très belle authentique hacienda dans un merveilleux parc.
Repas très agréable, feu de cheminée allumé en soirée dans la chambre lors du room service.
Beaucoup de charme et très romantique.
troy
troy, 2-night trip
Verified
8/10 Very good
Dec 28, 2021
It was clean and pleasant but there was no wifi in the room
Gladys
Gladys, 2-night trip
Verified
8/10 Very good
Nov 5, 2021
hubo cambio de habitacion
JORGE
JORGE, 4-night trip
Verified
10/10 Exceptional
Aug 9, 2021
Lugar bien conservado e interesante
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 2, 2021
Charming Hacieda
A charming hacienda with beautiful grounds. It is showing its age in places but is generally well-maintained. Thoroughly enoyed the fireplaces for cool mornings/evenings in the restaurant, drawing room, and our room. Service was excellent. The horseback ride with Ubertero was a highlight of our stay. A great place to stay in the Otovalo area.
James
James, 2-night trip
Verified
6/10 Good
Apr 1, 2021
Beautiful garden but low end room
This Hacienda is very beautiful and well-maintained but the room wasn’t good. The room needed a lot of upgrades the bathroom was totally outdated. There was no hot water. I really enjoyed the garden so it’s worth to stay only one night to enjoy the surrounding and the garden but the room was very disappointing. It needed major renovation. The bathroom looked like a one star motel’s bathroom. Also do not book any activity with them, They overcharge terribly and it’s a total rip off. For example hire a taxi and ask the driver to wait when you finish your hike, it costed me $30 versus $120 that the Hacienda charges.
Maryam
Maryam, 1-night trip
Verified
8/10 Very good
Jan 3, 2021
Beautiful hacienda with well appointed rooms.WiFi very slow or almost not working l...elegant garden and ground. At the
Time of check in, staff thought my booking was canceled...at the time of checkout I had to show the Orbitz confirmation as the charge is different from confirmation. In the end it was resolved to my satisfaction. Overall a very pleasant experience!
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 30, 2020
Peaceful and beautiful
A great place to relax and enjoy.
Tina
Tina, 4-night trip
Verified
10/10 Exceptional
Sep 29, 2019
It’s a beautiful property set in a historical mansion from 1620 it offers great hotel, gastronomic services!
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
Aug 12, 2019
Me gusto el ambiente de Tranquilidad y paz que se respira en el lugar, que no me gusto el área del Monasterio esta descuidado en sus áreas comunes