I reserved a room with two queen beds on 4/16 for a stay on 4/27. Upon my arrival I was informed that the hotel had an overbooking issue and that I would be getting a king bed and not the two queen beds I had requested. If I had wanted a king bed I would have requested a king bed. I asked why I hadn’t been informed of this issue prior to check in and was told “I don’t know”. In addition to not getting what I reserved I also paid more for the two queen beds and was not offered a refund for the difference. In addition to my frustration about the bed situation the toilet was also only working every three or four flushes. There are several other hotels within walking distance of this property. When visiting the area next time I will make sure to stay elsewhere.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
Stephanie
Stephanie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Enjoyed our stay, plenty of room for everyone. The room was clean. Will definitely be back for another stay!
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 6 日
Traveler now with a headache
Service desk staff were very friendly. Issue was while opening the blinds to my room, the metal cover at the top of the shades fell off and hit me in the head cutting me above my eye and causing me to start bleeding and my head is still sore today. I understand things happen and reported the issue to the front desk. I see it as more of an obligation to report since it is a safety issue. I am lucky it didn't cut me right in my eye. They are lucky it hit me and not a child or elderly person whom could have been hurt really bad. I hope the incident report is taken seriously so nobody else is put at risk and hopefully all the other rooms are checked for safety concerns. If it would have hit one of my children or spouse, I wouldn't be as nearly as kind as I am. Overall the staff were pleasant and the room was comfortable except for the incident.
DARRELL
DARRELL,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Siriphone Cassy
Siriphone Cassy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Shannon
Shannon,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 25 日
I love staying at this property! It is always clean, has great amenities, and friendly staff!
Sarah
Sarah,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Krysta
Krysta,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Heidi
Heidi,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
I had a great stay
Troy
Troy,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
very organised
David
David,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 14 日
Titus
Titus,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 12 日
The sofa and the bed were in horrible shape. Something like your would expect to find in a Motel 6. The most uncomfortable stuff ever.
The staff wasn’t very concerned about customer service. No WIFI for the first 8 hours which nobody could tell us why. Just not a noteworthy experience
Laura
Laura,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Clean and plenty of room
Angela
Angela,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 8 日
Myra M.
Myra M.,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 5 日
Shelly
Shelly,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Quiet, Clean, Convienent & Overall Good Stay!
Angel
Angel,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 1 日
Eh...
It's an alright place to stay... Sometimes they are on point, sometimes not...