Hotels in Universal

"Great hotel for the price we paid — and that’s the key point - it isn't worth over the top pricing, but a deal if you can find it. Everything was well maintained and finished to a good standard. It’s not a 5-star experience where everything goes above and beyond, but everything is clean, functional, and the food is good. There’s just no real “wow” factor. The room was very clean, with a few minor signs of wear and tear. The standout feature of the hotel is definitely the pool and the balcony overlooking the sea — that’s where you get the best experience. The staff were friendly, and parking was easy and convenient with lots of spaces."

"Very relaxing atmosphere and nice surroundings. The only issue was the food. Breakfast doesn’t have many healthy options, no rye-bread, no avocado etc. If the restaurants and breakfast were better it would be 5 star experience."

"The staff could not have been friendlier or more helpful. The property is clean, spacious and for those who like to be entertained there appears to be something going on all the time. The hotel brought a smile to my face, slightly mad but in a wonderful way. "

"Nice hotel"

"Brilliant hotel"

"This apartment was perfect. Clean, comfortable, and had all the amenities we needed. The location was great, just a 15 minute walk to the harbour. Staff onsite were very helpful. Would stay again. "

"Excellent staff, truly the best part of the stay."

"buffet breakfast menu was comprehensive but the hot dishes were cold. everything else about our stay was perfect"

"Pros: clean, friendly staff, nice rooms, choice of heated and non heated pools, nice food, free airport shuffle Cons: very noisy early in the morning from nearby construction works, only small selection of food at buffet, had to ask for more desserts as didn't restock when all run out, onsite shop not open very late, not many shops or restaurants near by, needs clearer instructions on how to book free shuttle (was told by receptionist they do not read messages through Hotels.com on a weekend!) I messaged Friday to book for Sunday shuttle and no one got back to me so ended up paying for a Bolt."