Hotels in Santiago

"Overall, beautiful location. However, for an all inclusive it was just so so. The staff are very friendly and amazing. The drinks are low quality as well as the food. Weird dress code rules that are only followed sometimes. Crowded pools with people that never leave for hours. I thought I would give this property another try this year and unfortunately, I will be looking for a different property to stay at next year."

"Clean room , easy parking amazing staff very friendly and respectful and fast. We have been visiting las hadas for over 5 years and i see more friendly staff. Love the breakfast options and fiesta Mexicana was so fun. Natalia was very professional and check us in so very fast. Our car guys are so helpful. Wish you guys offer to go bags for breakfast our kid was sick and didn’t get nothing to eat even if we paid the all inclusive. We loved our suit and our room was spotless no complaints at all. I love the new snack options by the pool. "

"Air conditioning in our area worked well, disliked the room conditions: smelled like mold, shower tile slippery, wall paint was cracking and falling off. Pre-checkin was at 12pm, & when we actually went to check in at 3pm our room numbers totally changed were given rooms they did not ensure enough space for all of our family members. We booked 3 seperate rooms, we requested help for an elderly adult that needed assistance becoming of stairs and they had no easy access. Gave us rooms too high up that did not accommodate. Food was okay, very limited, alot of repetitive foods from all day. Dry noodles for kids, & quesadillas. "

"This hotel needs to be upgraded. You can tell that nothing has been done in a long time. The card to the room wouldn’t work. The shower didn’t have a shower head. I had been at this hotel when it had a different name and that was a 5 star hotel back in the day. The current hotel is like a 3 star. It is deteriorating."

"Satisfecho"

"I had a pleasant stay overall. The oceanfront views were beautiful, and the pools were well-maintained. The room was clean; however, I did encounter a large spider in the bed, which was concerning. Fortunately, I was not bitten. Aside from this incident, the hotel was great."

"Muy bien esta el hotel"

"The 3 stars I’m giving are thanks to the pool, the room was horrible, everything was super old."

"Overall, it was good. It’s an older property, but was reasonable well maintained. Area is good for restaurants and amenities. Hotel restaurant was okay and seafood restaurant was good but very expensive. I would stay there again, if for a short visit. "