Hotels in Willoughby Acres

"Loved the hotel! However when I arrived they had me on a totally different floor than I was told on the phone w the hotel and had me in a room w a standing only balcony. And I mean standing only! Went back downstairs and they told me rudely there was nothing they could do! He actually said, “what would you like me to do? Kick someone out for you?” Lady in the lobby went through the same issues as well as 5 other people. Unfortunately I was the last one to check in that evening so I guess I got the brunt of it all! Not happy! Also there was chewed up gum in the nightstand drawer and a bottle of tequila opened behind the chair in the room!"

"Lovely hotel, great location - only comment would be better wine selection"

"This place is the last place I would ever spend my hard earned money ever again! As the people we met on the beach put it, this place is rachet! Our check in started with the clerk answering the phone and denying a guest extra pillows, "No. We dont have extra pillows." Our room smells strongly of mold, which is why I am guessing there is a moldy dehumidifier in there that they want running continuously. Went to the beach on day 2 and they took down our umbrella due to wind, but the 2 resorts on either side of had theirs up. The wind had not changed all day. I had heard the guy saying that they started picking up empty chairs at 3. Weird that this sudden wind gust started exactly at 3pm. Many people left right after they took away the umbrellas... gee, I guess their plan worked. This place is meant for the 20-somethings coming to get drunk and party. If you think it is any kind of a resort you will get pampered and feel special staying, you need to look elsewhere. Loud music until 10-11pm blaring from the bar downstairs, drunk people everywhere. Nothing like the places we are use to staying. "

"AMAZING!!!! Rooms were clean and comfortable. Housekeeping was always available. Food-amazing. It is on the high price side, but you get tons of food if you walk-away hungry that is on you. Beach was great, you get 2 chairs with your stay, bar service available for delivery. Staff was so friendly and accommodating. Our flight landed at 10:00am and we ubered to hotel by 11am, valet took us upstairs with our bags. Room wasn't ready which we didn't expect it to be, they took are bags to storage, gave us temp wristbands so you could start enjoying your stay. You do have to cross the street for the pool and beach, you get a wristband to show you are a guest. We were only there Friday-Monday am but had the best time. Lots of music, DJ,s, live bands. The area is still recovering from the hurricane but it was still so much fun for these JB fans. We didn't have a car but looks like they have plenty of parking available underground. We will stay at other Margaritaville resorts in our future travels. Thanks for all the fun! "

"Breakfast was great, bed was comfortable. No complaints whatsoever "

"walk to all, great location, views, parking, staff and bar"

"Great water park"

"Strongly suggest the shuttle it takes you out to a secluded beach area!! The hotel, in my opinion is perfectly located. Close to shops, restaurants, and walking trails. Vanderbilt Beach area is close by car but far enough away if you’d rather not deal with the congestion. "

"They place was way under staffed. It took 45 minutes to get a sandwich, the bars was very depleted to the point the bas tender had to leave for roughly 10 minutes to go get alcohol to make guest drinks. I was drinking water so was not a problem for me. The checking in was a 4:00 and was told most likely would get in around 3:00 but would receive a text when the room was ready. 4:00 came around and did not receive a text. There were a lot of frustrated people in the same situation trying to get into t here rooms. Again, under staffed and poor management. "