Hotels in Moon Lake Estates

"Room clean nothing fancy. Breakfast lacked a lot. For the cost of the rooms expected more. Compare this motel to an old super 8. "

"Customer service desk employee was less then knowledgeable. Hot tub broken but he couldn't remember it was broken until halfway through our conversation and he replied "ooooooooh yeah there was a maintenence man here today, the hot tub heater is broken. So do you want to cancel reservation and leave or I can contact my manager and have her contact you tomorrow about a refund?" Tomorrow never ended up happening. Pool was freezing cold. Blinds didn't go up or down stuck half open. Beds were ok and only good thing is he did give us a handicap room but proceeded to tell me to please DO NOT PARK IN HANDICAP SPACE!!! What the actual... Next day service desk wasn't much better. Walked past and even stopped twice to talk to them but too busy gossiping. Yes I could hear them. So I just checked out and called it a wash! Will never stay again. "

"Didn’t even see the breakfast or the pool. Sliding glass door was fogged up from seal failure and off track. Entry door has a gap so big you could see outside. A/c wouldn’t regulate a comfortable temperature. It was either freezing cold or blazing hot."

"Never had any wifi connectivity in the room. Had to go to the lobby to get a signal. Breakfast was sparse. Very difficult to regulate the temperature in the room."

"We have stayed here several times before and this stay was exactly what we expected."

"The place put us at ease the moment we walked in the door. It was modern,clean and the staff was helpfand friendly. Our room was the same as the rest of the hotel. We never heard our neighbors, the breakfast had so many choices and the staff asked if we needed anything and were again, very friendly."

"Yes"

"The place is just way over priced, no breakfast , the bathroom is bad condition and the beds are terrible. "

"Clean room and great staff"