Hotels in The Galleria

"Smells like cigars when you walk in! Would not honor my Honor rewards! Not friendly! Breakfast was okay!"

"Best hotel in Houston"

"Great"

"The breakfast was the only food thing about this place. Unfortunately it’s just so old and it’s dirty… "

"Very satisfied with everything. It was an excellent stay."

"We recently stayed at this hotel and unfortunately were disappointed with our experience. The main reason we booked this hotel was because it offered a one-bedroom suite with two beds in the bedroom. However, when we arrived, we were given two separate rooms instead. The staff told us, “The room you booked is not available and in general hotel promised you two beds, here are your two beds.” But if we needed two separate rooms, we would have booked two rooms from the beginning. The separate bedroom layout was specifically why we chose this hotel over others. The breakfast was also disappointing. It was similar to the standard hotel breakfast offered everywhere else, but something about it just did not seem right and we did not enjoy it."

"Parking is expensive. Really didn’t see much of staff, but I didn’t need anyone."

"Legendary Hotel under new ownership. Glad the hotel is in good hands with committed people. Renovations are planned and the Grand will be the very best hotel in Houston."

"There is no airport shuttle. The pool is green, filling with garbage, but full to the brim with water. Breakfast is a hot cocoa packet."