"Reception desk was very pleasant. A big shout out to Romina, Yana, Madelena and the others to make my trip so enjoyable. They were brilliant. The bar tenders were always smiling and happy to serve. The staff at the breakfast room were so efficient and professional. Breakfast was brilliant. The food at the beach club was awesome. The toiletries provided in the bathroom and tea and coffee amenities in room the room were all available and more than good. Rooms are clean. Sea view is gorgeous. Absolutely stunning property. The beach is paradise. The resort has lovely chill out cabanas all over the property. Would like to definitely come back."
"The hotel is in an amazing location for visiting the old town and marina of Alghero. The Blau bar and breakfast were a highlight. We’ve stayed here before and had a great time. This trip was less successful as 1) the mattress in the room we had was extremely firm and so made for an uncomfortable night. However, this is subjective and many might appreciate a firm bed. More importantly, 2) the air conditioning / fan in the room was broken and causing water to drip through the ceiling. We reported this to reception and they didn’t seem to do anything about it or offer anything to us like a room change or anything. The only thing they said was that they’d call a technician and if we needed more towels to put down on the floor. Honestly I think this is unacceptable. We had water dripping out the ceiling all night and it was a really irritating noise and also pretty bad to be stepping round it and laying down all the towels on the floor under it. At least for the price paid I think it’s not good and I would have expected something refunded or offered to us. We spoke to reception twice about it and nothing so we just checked out as normal and left and didn’t request anything (maybe I’m too British) but it left a bad taste and impression with us. We totally understand things happen out of the control of the staff and the hotel might be fully booked and unable to move us but some sort of apology would have been appreciated, especially given it’s not a cheap hotel."
"The customer service is excellent and our dinner/staff was excellent as well. Some additional shade and loungers in the pool area would have been better as it was too bright and no loungers for us to enjoy the space. Maybe paint the white walls blue so that it’s not so stark. The personal room patio was soo nice!!
Thankyou!!"
Baglioni Resort Sardinia - The Leading Hotels of the World
10/10 Excellent
"Stunning property, the only issue I have is that it talked about a private beach, but the beach was not accessible easily. We had to take a shuttle. Also there was no food or drinks for sale on the beach by the hotel"