Lake County Hotels

"The price was fair, but the location isn’t very convenient for getting into Chicago—especially in March weather. We ended up spending a lot on Ubers. Breakfast was great, and the staff there were very kind and attentive. The gym is cramped and not well maintained—dirty mats, only two treadmills, and one was unplugged (though it worked once plugged in). We didn’t try the pool. Overall, the stay was fine until the end. During a storm, the Wi-Fi was too poor to book an Uber for over an hour and a half while I was trying to get to the airport. When I asked the front desk (likely the manager) for a taxi alternative, she was surprisingly rude and unhelpful, which left a bad final impression. She told me that she could help by googling it or that I could just do that. Customer service is everything when you're in time of need so I'm leaving 2 stars and never coming back."

"Very clean, bed well made, countertops well dusted and wiped off. Bathroom is clean. The shower curtain smells fresh and newly washed. Will use them again if will be in that area. "

"Na"

"Fun, room could have been better. Plan to spend a lot of money. Staff, where? Had little to no interactions with staff. Vigilante lifeguards though so that was good. Overall good experience. WAY OVERPRICED PERIOD. "

"The rooms were spacious and clean . They also had a nice pool and hot tub area along with a nice breakfast. "

"It’s in the condition you’d expect for the nightly cost, but needs a lot of updates. Heat has a funky smell and a lot of things in the room are just really old. You get what you pay for!"

"The pool was not clean. It was cold. We ask if they can turn the heat of the pool on they say they were gonna ask the manager, but they never did. other than that everything was OK."

"Room was obviously not vacuumed. Blankets are so thin you are practically just using a sheet. Couldn’t get TV to work. Staff was nice though. "

"Parking was fine, staff was nice."