Kitasaku Hotels

"Everything nice"

"Tidy and room space"

"We enjoyed our stay. Great staff and service. Very clean and a good dinner buffet. The hotel is a bit of a hike uphill. Google maps might tell you to approach from the right, go behind the hotel and come around to the entrance. This route has a bunch of uneven steps and is somewhat steep. It’s better to approach from the left side up a paved road with an even incline."

"Room was clean"

"Great location. Right next to the Karuizawa station, outlet and snowfields. Shuttle scheduled to come every 15-30 minutes to take you around the resort, outlet and other snow fields. Staying at resort also gives you discounted rates with the ski lifts and gear rental. Spacious room. Great for families."

"Lovely hotel "

"Wonderful hotel and delightful experience in Karuizawa- the food, the people the shops. A highlight of our trip."

"The room was nice and spacious. "

"It was a very nice hotel. Facilities were fantastic. The food at the downstairs Trattoria was delicious. The front desk staff and room cleaning staff did not communicate well giving a slight downgrade in their overall service score. "