Vakinankaratra Hotels

"The staff was wonderful. The property was very clean and the food in the restaurant was amazing,"

"The checkin process could’ve been easier if the “manager” wasn’t money hungry and lied to my face about the price per night I was being charged. She thought I wouldn’t catch it but it wasn’t my first time in Madagascar. I brought it to her attention and she lied repeatedly. She used a higher exchange rate than it was supposed to be. Blatant lies to my face and via WhatsApp. I was definitely overcharged which is what the booking site I used said as well. She tried to say my bank charged international fees which is crazy because how does she know who I bank with and their policies. That tells me she overcharges people regularly. There was no international fees. The final amount I was charged was exactly the amount she inflated. I went to the ministry of tourism and they didn’t help. They just called them and were in cahoots with them telling me I’m wrong. Numbers are numbers using exchange rates or not. I told her via WhatsApp that it’s a police issue now and suddenly the next day “accounting” corrected the problem and they gave me a refund of the difference. Aside from the blatant robbery the breakfast was subpar and I was there a week before my room was cleaned. Once I brought it to their attention they told me I had to leave the room key with them and let them know I want the room cleaned, which is odd for a hotel. They didn’t tell me that prior to checking in."

"This property is excellent and value for money. The staff are nice and friendly and willing to help at all times."

"Clean, friendly, fun. Made me feel like a family member"

"The bed was nice and place spacious but for the rest of the equipment whether shower, kettle, hair dryer, they worked very badly. Restaurant very poor, we waited more than 1hr with my 2 years old daughter for our dinner which was terrible and even got sick.They told me that they were understaffed. The place is very calm though. The staff is extremely helpful and friendly but that's not enough to make up for this bad experience. I would not recommend it."

"The hotel staff were great. Kind and friendly and most spoke English, so that was very helpful for me. The room was great. Only complaint was the shower doors were grinding on the floor when opening and closing, so it made a loud screetch everytime. My view from the room was spectacular. There are some bars and restaurants close by. I felt safe the whole time walking alone at night, but it is through some dark and dirty streets with the homeless around. But this might not be a good option for women traveling alone and wanting to walk everywhere. However, i felt really safe."

"Very nice hotel. Food was great hotel staff amazingly friendly"

"Staff was very nice. Service generally slow’ish. Food good. Comfortable room. Elevator controls confusing."

"This place was safe, with a walled parking area."