"The room was nice and check in easy. I didn't like that the room faced an open area that was like an atrium with restaurants. I thought I chose a Nile view, but was surprised with the lack of a view and noise. They did stop the music at 10pm. That said, it's still one of the best hotels in the area and it was pretty."
"I rarely leave negative reviews, and in fact I have only left one negative review previously, but due to the sanitary concerns involved, I feel obligated to mention this experience.
During my stay at Al Moudira Hotel, food trays and partially consumed drinks from a neighboring room were left directly outside my door and beneath my window on multiple occasions in approximately 108°F heat. On the day of my checkout, the items had remained there overnight for roughly 16 hours, attracting flies and creating an unsanitary environment immediately outside the room.
That was the point at which I finally reported the issue. I then waited approximately 40 minutes to speak with a manager, but the response felt dismissive and lacking urgency.
What disappointed me most was not a single forgotten tray, but the apparent lack of attention given to a basic sanitation concern at a property that presents itself as a luxury experience.
The hotel itself is visually beautiful and unique, but the handling of this situation fell far below expectations.
PS On a previous occasion, before I thought to document it with a photo, an entire meal for two had also been left there for an extended period of time in 108°F heat."
"Clean room. Close to some tourist attractions. Since it's very hot in Luxor, some food items on their breakfast need to be refrigerated like yogurt, cheese, etc. to avoid spoilage. Just be careful of anything you eat to avoid stomach issues. Staff very helpful. Good hotel for those on budget."
"expect OK receptionist but all staff are rude and racist and don’t want to work. The way my mother was treated, absolutely unacceptable. What I mean by they don’t want to work. I was turned away from two separate restaurants on property claiming you needed a reservation when there was clearly open tables. I walked out and found a manger. She follows up with, “we’re not busy enough right now to need reservations”. Very unfortunate and comfy feel that I ever had to deal with that."
"This hotel is atrocious. The positive reviews on Expedia are fraudulent. The entire hotel (our room included) smelled strongly of cigarette smoke. The towels and bedding are stained brown. The AC barely works and the WiFi is nonexistent. The food was terrible. cold, stale, and bland.
I’m a seasoned, international traveler. This hotel is much worse than an $11 hotel room in Vegas."