El Kelaa of Sraghna Hotels

"Perfect if you are French and like feral children. Pool music far too loud for relaxing. Hotel room very noisy as overlooked garden near outside area. Avoid!! Mawda on reception was the most unhelpful human ive ever met and was very dismissive of our enquiry to a lost item. All other staff ok but noticeably more accomadating to french guests. Hotel was very clean and food choices acceptable. Room was spacious but noisy. Shuttle bus into Marrakech was reliable but dropped off a long way away from The Medina, approx 40 minute walk. "

"We had a wonderful family stay at MView Villa in Marrakech this January. I was there with my wife and kids, and from the first moment we arrived, we felt completely at home. Even though the weather was a little rainy at times, it honestly made the experience more cozy and relaxing. The villa is beautiful, very clean, and perfectly maintained. The rooms are spacious and comfortable, which was ideal for our family. The living areas were warm and inviting, giving us the perfect place to spend quality time together. The outdoor space is stunning, and even with a bit of rain, the views and peaceful atmosphere were unforgettable. It’s the perfect balance of privacy, luxury, and comfort. A very special thank you to the manager, Ibtissame Mahir. She was exceptional — kind, professional, and always attentive. She made sure my wife, my children, and I had everything we needed. Her hospitality and care truly made our stay extra special. I highly recommend MView Villa for families looking for a peaceful and beautiful place to stay in Marrakech. We created amazing memories there and will definitely return. "

"Great place food was delicious really enjoyed our stay "

"What an amazing hotel .friendly staff great food beautiful surroundings. If you want some quiet time go there . Highly recommend 👌 "

"My family and I travel alot atleast 4-5 holidays a year. We have stayed in many hotels however this was the worst experience ever. 1. The room was so dirty full of ants, flies. Corners of room walls full of dust. Bed dirty. Sheets yellow stained. Towels yellow stained all the time. My 3 year old woke up with bites all over her face and body and we have been back for days and she still has scars. We have been itching since. 2. Restaurant food was another chaos. Evening meal was okay ish however breakfast and lunch literally no options. 30 minutes wait for chips for kids. Especially on our last day which was a Saturday literally no breakfast options left. 3.water and juices in the machines smelt of pool water. 4. Bar side cafe never had anything, according to advert and the welcome paper supposedly has food and drinks though the day. There was always nothing until 5pm some waffles. This is supposed to be an all inclusive experience. This is suppose to be 4*. Noway even 2* is too much. I asked for a kettle in the room. After 24 hours i was told they found one and I should pick up from reception and take it to do room if i pay deposit. I asked for a few coffee tea bags . They said i need to buy it from the shops. Also i needed to pay deposit for the second hand very cheap kettle. Everything was bad. We are very upset to have wasted our money. I hope nobody else books in this hotel. Lastly we booked for a family of 4 and only 2 pillows and 1 duvet was given after begging."

"A fantastic place to stay during our visit. Highly recommended if you enjoy peace and quiet. "

"First day was a little tough as it took them two hours to prepare the room. At night, it got really cold and we discovered we were short 2 blankets and it took us time to figure out heater to reduce the impact of cold. However the facility is nice for the price and the staff is courteous and very hard working. Breakfast is good in morning. It worked for us to be about 20-25 minutes away from Jama Al Fanaa but it made us realize there is a charm to being in the center of the action. If in the area, check out Albaraka at the station nearby for some great bbq and fresh tafarnout bread"

"I would NOT recommend this property, particularly for families. On arrival, we were placed in accommodation located at the back of the complex, requiring a long walk along an unlit pathway with slippery tiles and cracked concrete. Visibility was extremely poor, and I had to use my phone torch. As a result, my child fell and was injured. We were moved three times, and each room had hygiene and maintenance issues, including: • Dirty floors that appeared not to have been cleaned • Mould in bathroom areas • Stained bed sheets • Plumbing issues with constant noise • Excessive dust that triggered allergies These issues were raised repeatedly and documented with photos and videos. It became clear that this was not an isolated problem but the general standard of the property. We attended the booking and attempted to stay, but ultimately had to leave due to health and safety concerns. I would advise future guests to carefully consider cleanliness and safety before booking. "

" Overall, the stay was acceptable. I would like to thank the housekeeping team for their cleanliness and helpful attitude. However, the reception experience was disappointing. My request for a one-hour late checkout was declined without flexibility. In addition, some basic amenities were missing, such as slippers in the room, no welcoming music or atmosphere at the reception, and a request for extra towels was also refused. I hope these points will be improved to enhance the guest experience."