Kalamazoo County Hotels

"You know the old saying "You get what you pay for"? Well, it's definitely true in this case. I was greeted by Dawn, at the front desk upon my arrival. She was pleasant and friendly, warm personality and smile to match. If only my stay could have matched. The room was basic, with almost no amenities. No ice bucket, but the front desk will provide you with two small trash bags to use. A tv in room but no remote. There was a very small mini fridge and a microwave in the room but both could use some bleach and a good cleaning. There was also a ironing board and iron in the room. No hair dryer. Several unwrapped plastic cups sat lips down on the bare counter top. Shower was gross, with black substance coming up the drain in the tub. The toilet paper holder was unscrewed from the wall and could hold a roll of toilet paper. Brown stuff all over the bedding, both inside and outside. No phone in the room either for my accom9 The floor had what appeared to be stepped on food in numerous places. There are zero outside lights on the entire second floor, which is of course, where I was put. Highly disappointing. Quite disgusting. "

"I beought my two little kids for a night and the pool was great and the hot tub. We ordered food .. tasted amazing.. very enjoyable. The staff were all very helpful. "

"Clean room, good breakfast and friendly staff! "

"Clean room "

"I stay here frequently when I visit my daughter and her family. Conveniently located very friendly and helpful staff."

"Didnt us laundry service"

"This is the 2nd time we’ve tried staying at this place. The very first time we tried staying, my room was prepaid for like I do every time. We tried checking in after hours just for nobody to answer the phones or nobody was at the desk with the roll up blind shut. Most recent stay was able to have someone at the front desk (lovely lady). The beds are ehhhh comfortable and the frame they have the bed on is unacceptable. This hotel is going the cheaper route to make the customers satisfied not happy or beyond happy. Me personally i won’t book here again, you get what you pay for."

"The room was clean. The staff were friendly. The hot tub and pool were clean, and breakfast was decent. "

"Room was very nice, super clean and the bed was actually comfortable for a hotel room bed...the lady that checked us in was super nice and full of personality, loved her!..wud definitely recommend "