Hancock County Hotels

"Salad at the take and go was fresh"

"attended a Michigan basketball game (GO BLUE) with my son, and we stayed at the Ironworks Hotel with two rooms... We were extremely pleased with the service we received. Emily and Terri were both exceptionally kind and accommodating... Emily went above and beyond to ensure my stay was perfect, even making sure my room was in a quiet corner... Terri was also wonderfully polite, friendly...l highly recommend this hotel, it was spotless, comfortable, and Emily and Terri truly made our stay Wonderful…"

"My heat didn’t work had to put my clothes back on to stay warm and the staff member hollered at me as I was trying to check in "

" Avoid This Hotel – Failures at Every Step Rating: 1/5 Stars The service here is nonexistent. It started before I even booked: I called three times to ask about rates, and customer service hung up on me every single time. It only got worse from there: • The Shuttle: I waited 90 minutes at the airport. I called the front desk four times, and though they kept claiming the driver was "on the way," I was left stranded for an hour and a half. • Housekeeping: Despite four separate requests on my first day, no one ever showed up to clean the room. • Maintenance: The TV was broken. A repairman "fixed" it, but it stopped working again by the very next morning. They are quick to give excuses over the phone but fail to actually provide the services promised. Save yourself the headache and stay elsewhere."

"Clean and quiet. "

"The room was clean and well kept, staff was great and the pool and hot tub were great with the kids. They did have a gym that looked like a nice hotel gym as well. The breakfast was the best I’ve had at a hotel that was free as well. Location was great as well. Highly recommend. "

"Beautiful "

"We were very pleased. Very family friendly. The breakfast and dinner buffet was really good. After spending the day at the children's museum it was nice to come back mid afternoon, kids swam and mom/dad relaxed. Having dinner at the hotel and cocktails ended a perfect day. "

"Great stay!"