"I had a wonderful stay at this hotel. The rooms were very clean, spacious, and well-maintained. The staff was extremely polite and helpful throughout our visit. The location is perfect, with easy access to nearby attractions. The food was also delicious. Overall, a fantastic experience and I would definitely recommend this hotel!”
More over they provided additional hours for stay because of understanding my travel delay..
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"This listing is a scam, do NOT stay here. It is publicly accessed by crowds of people, not a private property. There is mud and construction debris everywhere, the pool is brown with dirt.
The listing lies about wifi being available (it was available in one room), and about being all inclusive.
Our room's door beeped for 5 minutes every time we opened it, the answer we received from front desk was "it'll stop in 5 minutes". No fix.
There was pee on the toilet seat. The cleaner came with a mop and was about to mop the toilet seat before I stopped him.
There was no hand towel. No toilet paper. I was finally able to find napkins that felt like recycled paper.
When I finally was able to use the bathroom and flush the toilet, toilet water spilled out from the bottom on my feet.
We needed a mattress for our son to sleep on and we could see bugs crawling all over it and the sheet. We took it out of the room and just squished in the bed.
Later, walking around the property you can see the mattresses sitting in the open air as a nest for all the local wildlife.
You will not be able to enjoy peace and quiet on the river, crowds of people show up in the morning to enjoy it and are there till dusk.
I requested a refund 5 minutes after arriving: seeing the mud, construction, and crowds, along with no wifi and not all inclusive. I was told no."
"Bath Shower had no water pressure. The body wash bottle was empty when I checked in and after complaint on Day 2, it was filled up. Breakfast Food options were too less and "Hash Browns" were not available."
"Everything in life is about expectations. I’m not quite sure why this is described as a resort or a spa since it’s neither. It’s basically a very lively and quite fun karaoke bar with accommodation at the end of the path (you don’t hear the karaoke so that’s not a problem). Location is super convenient for the beach. Rooms are basic and the finishing is pretty wretched. But it does the job. As long as your expectations are modest and you are open-minded, you’ll be fine. It is however comically expensive for what it is (for a proper resort experience visit CGH on Om Beach). "