Southwest Hotels

"Nice"

"Worst experience with expedia."

"Yes"

"Ocean was visible and pool was just ok. "

"The only positive I can give Carina Bay was the beach location and Scott the bartender. Its a shame they claim this is an all inclusive resort. Food options are extremely limited. Very few choices for dinner, with some of the food not being refilled without having to ask staff. They make limited desserts, so get one early before they are gone. Most of my meals were hamburgers at the pool bar. Not what I expect from an all inclusive. They had advertised an Italian restaurant on site but it was never open during our stay. We were there for 3 days before housekeeping came to empty garbage and change towels. They are definitely not handicap accessible. The only elevator is the service elevator which takes you to the kitchen and then through the dining room to get back outside. There are not access doors if you need them, so if you are unable to get out of your wheelchair, open the door and push it across the large threshold, unfortunately you will have to wait for whoever you are with to notice you are missing and hopefully they find you. Those of you who have service dogs, their website states no dogs. There were at least 2 dogs on the property with their owners. The property also mentions a gift shop. Rest assure there is none. I never saw a fire pit or tennis courts. There are also not 2 pools. They have 1 large pool and a small hot tub next to it. There was only one night with entertainment which consisted of a DJ and a few fire dancers. "

"Room was clean. Excellent bed. Very firm."

"Great adults only and pet friendly location. Nice pool and hot tub and bar right on site. Could use a deep clean and the top balcony overlooking the beach wasnt in the best shape. Nice employees and in a very walkable area to restaurants and shops. "

"Room and view were good. Only a very few of staff were pleasant, rest were moody and uncaring of their job. A shout out to Elsa and Dominique for their service. the entire stay was disappointing. Only 3 umbrellas at the pool and maybe 5 at the beach. Not enough lounge chairs at the beach maybe 15 and not many more at pool. this is poor considering the amount of people staying. You would have to wait and lunge for a chair as people got up to leave. Waited over 30 minutes to receive our drink order at bar asked waitress and said that they will get around to it..We left..... similar attitudes throughout resort. Front desk staff was miserable, didn't acknowledge you when approached and they rolled their eyes and looked at you as though you were an inconvenience. Outstanding service was received by Elsa, front desk when checking out, Dominique, waitstaff at breakfast, Dave, shuttle driver. Would not return and would advise others the same."

"It was our second time visiting. It is very quiet which is very nice of you are retreating from the hustle and bustle of life. The shops are nice all within walking distance. The staff was nice for the most part. "