Versailles Grand Parc Hotels

"This was our 2nd stay at this property. Sadly a whole host of "niggles" from the moment we arrived. Very warm welcome and support from staff throughout, but overall not the standard you should expect for this price point. We had to change rooms due to being given incorrect (accessible) room - we had paid for the one bedroom apartment and whilst technically this could be classed as such, it was not fit for purpose. Shower was set only at waist height, radiator broken in bathroom, poor layout of lighting. We were moved the next day. Unfortunately the shower in this room was also broken and required a call to reception to fix. Due to "works", the water was routinely off each morning! There was no notification of this so you could be halfway through ablutions to find the water simply stopped. No cleaning at all during our 5 night stay. This would be ok if cleaning equipment were provided in the flat! It's essential to have a dustpan and brush as minimum, given that it is set up as self catering! The whole flat (and corridors) needs a good deep clean - superficial cleaning seems to take place but the skirtings, floor and especially the balcony area needs thorough cleaning. We found cigarette ends and a champagne cork on our balcony, along with the general build up of grime. We also had to chase up batteries for the remote control and a spare light bulb. These things should be routinely checked. Staff were always responsive when we raised these issues but we shouldn't need to. "

"The hotel is in a great location and is well maintained. The staff were very helpful. The rooms are very small but the beds are comfortable."

"Wifi was good, the room was very clean and the staff was very friendly and helpful. We were about 10 minutes walk to the Eiffel Tower."

"L’hôtel manque d’amour. Un exemple le plafond du salon est brisé et taché depuis au moins 5 ans. Les portes des chambres sont souvent en mauvais état. Pas de verre dans les chambres. Heureusement l’hôtel est bien situé et il y a des grands salons."

"Didn’t have breakfast. "

"Hôtel très bien situé pour visiter Paris à la marche"

"Lobby and restaurant currently under construction and didn’t know until the week before our stay. We specifically picked this hotel because it had a restaurant and should have been told about the renovations when booking. Other than that and the hotel being a little dated, which they are addressing, although the rooms could stand to be updated as well, it was a good stay. Staff was excellent!"

"The staff was wonderful in finding solutions to my stay in Paris. They were super friendly and helpful."

"Great location, incredible view of the tower."