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ANEW Resort White River Mbombela
6/10 Okay
"Friendly staff. Comfortably sized rooms, and they were clean. Beds are terrible, they need to replace the beds. Perfect location, cul de sec property, close to Shopping Centres. "
"The property can do with a refresh along with the installation of a mechanism to help keep things like the power and internet connection up during the consistent power dips. near impossible to be in any kind of online meeting if it takes 10 minutes plus for the internet to come back after a dip.
The team at the hotel are friendly but getting any kind of order to the room takes an inordinate amount of time, in my case 1,5 hours to then still have it be incorrect.
On the whole comfortable with notable short comings."
"Had a last minute stay here when my mother in law needed emergency care at the hospital. It’s really the only option when you need to check in last minute and after 10 pm.
I can’t say enough about how lovely,
accomodating and patient the front desk staff were. The grounds are
Lovely, beds super comfy and pools very refreshing.
We usually stay in smaller bush b and b’s in Hoedspruit. But if you’re looking for a more luxurious resort style break this place is top notch. "
"The first thing to note was that I was not informed that my room would not be near the lodge. As a solo traveler, that would’ve been very important information to know that I am not near any help if I needed it. In addition, One cannot just leave the log their lodging because you’re located in a nature reserve and it isn’t safe so you’re pretty much a prisoner at your room and you are dependent on somebody picking you up in order to get you somewhere the room itself was fine. The airport shuttle worked perfectly. The staff was hit or miss. The person in charge, Musa, was a very odd fellow. He seemed to stare and was very slow to both move and respond to questions. He did not make me feel at ease in any way, and in my opinion, should definitely not be the face of your property. The rest of the staff, while friendly, were not particularly professional. They asked personal questions and their English was not very good."