"I was very unhappy with this accommodation, which we paid £200 per night. On arrival the hotel staff and checking was very nice, our room was on the fourth floor via the lift and very, very steep stairs to the room. The bathroom was awful totally open to the outside world view with plastic curtain which kept blowing around in the wind, when you were trying to take a shower. This wasn't shown in photo's on your website or mention in the description to this room.
Also no desk in the room, or balony table and chairs. However, we complained about our dissatisfaction on the first day, On Monday we had enough and decided to leave with despair of paying £200 per a night, for a terrible room. We didnt even want to have their breakfast, worried that we would be disappointed with that as well.
The Manager said he would refunded us for the full cost, but there wasnt anything in writing."
"Overall, a great experience, staff were very helpful and accommodating for every need. The main returns and al la carte restaurants were very good quality. The only recommendation that prevented 5 star rating was the quality/strength of wifi available "
"Sensational stay at this beach front property. Personable and considered hospitality from all staff. Delicious and good value food menu with good seafood options on the beach. The beach itself is a quiet and beautiful stretch on to the ocean with clean sand and warm, swimmable waves. Big and clean rooms and bathrooms. Comfortable bed with firm mattress. We would love to visit again. "
"The staff and location were great, but my room had an ant problem in the bathroom and the sheets felt clean but were stained. They gave me a late check out and held my bags for an hour, so that was nice, but unfortunately room 204 did not feel worth the price. The groubds are nice though"
"I don’t even know where to begin to describe this place. It felt like home from the very moment we arrived and were warmly welcomed by the amazing staff. Our room was spotless, the bed incredibly comfortable, and we were even upgraded to a larger room. Breakfast and coffee was delicious. We felt so genuinely cared for throughout our stay that we honestly wished we could have stayed forever. A big shoutout to everyone working there (also to our yoga teacher, Nathalie) who made our first four days in Sri Lanka truly unforgettable. We will definitely be back again! "
"Fabulous place!! The people here are so helpful and friendly! Well, it is Sri Lanka after all!! What a gem this hotel is, the spa treatments are fab and even though we didn't pay for meals to be included we have eaten most of our meals here, lovely!! Would definitely stay again. rooms are clean and spacious and the staff will supply you with anything you should need. Fab!!!"