Southwest Hotels

"Initially during check-in, the experience was good. But at night around 10:00lm, the AC stopped blowing cold air; my husband called the front desk for it to be checked out and posibly repaired, my husband was told some one was coming. Up until 5:00am during exiting the hotel, no one showed up to repair the Air Conditioning. The room was very hot, the lobby sitting area had mosquitoes during the night. We did not expect such from this reputable hotel. Greetings,"

"Great experience! Always enjoy my stay. "

"Great staff, nice environment. However too noisy, especially because they have a bar on the fourth floor. Too lousy on the third floor, which I was not aware of."

"Good"

"The room is spotless, and the staff was courteous. Dinner and breakfast were both amazing at this hotel. I would definitely revisit in the future."

"This was not a clean place to stay. Shower water was discolored."

"I didn't find anything positive except for the location. The WiFi didn't work at all. This is a very old building whose owners joined the Ibis chain a few years ago."

"Amazing staff, place is clean and "

"NOT AT ALL"