Berrechid Hotels

"A subpar stay. Definitely not up to global four seasons standards. Having stayed at numerous four seasons hotels all over the world, this is more like two or maybe three seasons at a maximum. A few things that led to this rating. 1) the room phone didn't work. I had to follow up multiple times over two days to have this fixed which led to multiple physical trips to reception to request anything I needed. 2) the pool didn't have changing rooms. Go and change in the toilet cubicle I was told. 3) On departure I was not helped with my luggage and had to load it in the car. This was watched by at least 5 hotel staff standing around aimlessly, none if which offered to help. Again, the hotel was fine and had all the amenities - just not nearly up to the four seasons or any five star standard I have come to expect and am paying for. I will be staying at the royal Mansoor next time."

"Everything was good and clean with the room and check in process. Restaurant manager on the rooftop was rude and dismissive, that’s the only downside."

"The amenities are outdated. The room is just like a three stars hotel. The area around hotel are not very safe. The staffs at front desk and restaurant are friendly but the A/C maintenance worker was kind of rude. It is not worth to stay in the hotel with such a high price."

"They offered an airport pick up but never send the driver. When we eventually got to the hotel and asked the receptionist who was checking us in, I was basically brushed off and ignored. The room was not as advertised. I would not go back there or recommend this hotel"

"Location is perfect for us. Breakfast had a good variety. Our balcony had a great view."

"Hot water was not great so showers were a challenge. Safe not working. Had to have maintance come and fix."

"Nice outskirts and near to hotel Only parking side is very narrow. Should be better"

"Very clean room, comfortable bed, and nice shower. the room had all of the amenities that I needed. Staff at the reception and in the restaurant were great. The breakfast was very decent. Location was excellent, right across from the Casa Voyageurs train station, and a mall within a short walking distance. "

"Enjoyable and relaxing stay in Casablanca. The hotel is situated about 10 mins in the tram from the main train station. It’s about a 40 minute walk to the Hassan ll mosque and the corniche. Taxis are relatively cheap. The room allocated was spacious, clean and comfortable. Tea, coffee, chocolate and water were all provided as well as a fridge. All of the staff I encountered were all friendly, helpful and professional. The breakfast provided by the hotel was very good with hot and cold options available. I was the gym each day and that was small but reasonably well equipped. I wasn’t sure whether there was air con in the room but free water and towels were provided. I wasn’t sure whether disappointed with the rooftop pool. I was looking forward to relaxing by the pool only to discover there was only enough space for 2 sun loungers!. Not surprisingly these were often in use. If you are looking forward a city centre hotel with a relaxing pool to relax by then this isn’t the hotel. Overall an enjoyable, relaxing stay with the exception of my observation re pool side relaxation."