"Hair in eggs on breakfast and the worst thing is that the staff was checking the availability and didn’t care at all.
The bathroom cabin leaks a lot after an average shower.
The spa is so-so and the changing rooms are bad. It’s outdated as everything.
Summary: I have no idea why there’s so high rating."
"The water heater has hot water fir maybe 2 minutes. I did report to the front desk. They seemed to try to fix it, but it did not get fixed. When I checkedin, the shower floor did not drain. It lookedlike my room did not get cleared it was supposed to be. They cleaned ny shower next day. The breakfast was about between 6 and 7 on the scale 0f 10. Maybe closer to 6. The only advantage i saw, this hotel is located litterly around the corner of the thermal spa. The outside property of this hotel is pretty. But the quality of my room was not very very okay. Just to mentioned, i booked the Junior Suite. They did offer me to move to another room, but it would be just a regular room. "
"We postponed our stay because the renovation was supposed to take the place until 15.9. Unfortunately renovation was not finished and we were also bothered by drilling on the roof. No apology no compensation. The is no thermal water in the property as before. It was our last stay here."
"Do not have any high expectations- this hotel property is very basic. There has not been one single improvement, enhancement or update since the property was built to any of the common areas the Carpet is thread bare and stained. The balcony exterior is all in terrible condition and the entire hotel requires painting, New carpet & complete updating. Upon entry to the hotel we were greeted by a very rude arrogant man - who seemed overwhelmed and very unpleasant. He had shocking demeanour and was very unprofessional. We also experienced very rude staff at breakfast. "