Excellent place to stay. Friendly knowledgeable Staff at the ready. Quietly moving around offering support when needed. And their quiet and kind cordiality wins hearts. Highly recommended.
Jose
1 晚家庭旅行
6/10
The heating and air-conditioning never reached the set temperature. Everyday I had to ask the reception for bottle of water and coffee capsules. They never replaced them.
The location is a bit out of the way. No other restaurants near by.
Kwangsek
4 晚行程
10/10
El servicio del personal en recepción y en el restaurante estuvo excepcional. Hay bastante variedad de comida en el desayuno y también la comida en el restaurante para cenar esta muy buena. Un punto de mejora es la iluminación de las habitaciones, a veces no da tanto la iluminación para lo espaciosas que son la habitaciones.
Anya
3 晚商务旅行
10/10
The hotel is very comfortable and all the staff are friendly and helpful during mu stay.
Gerald
3 晚行程
10/10
Great location, easy walk to the center for many restaurants and attractions. The staff are all wonderful, pleasant, helpful, five star service from check in to check out. The lounge and pool area are perfect, with excellent conversation with Oscar and many others. I highly recommend this hotel if visiting Arequipa.
Mark
4 晚行程
10/10
Muy prolijo, limpio y tranquilo, el servicio es excepcional!!!
Joseph
2 晚行程
8/10
The restaurant and kitchen staff excellent . The receptionist on my check out ask me if I took some towels before double check that they were in the room. It was uncomfortable to be ask about it.
Eleana
1 晚家庭旅行
2/10
Santiago
2 晚行程
10/10
My husband and I enjoyed our stay in Arequipa. The hotel was very nice and the staff very courteous. The green areas are nice and we were able to see the Misti. There is also a small bunch of alpacas and a very old turtle pet called Juanita almost 130 y. The food was delicious. The only inconvenience is when it was time to head back to the hotel... it was very difficult to find a Taxi that would know the address correctly. It seems the hotel has changed name and the new name is confusing for locals. It was closer to walk rather than taking a taxi. Overall, we would come back without hesitation.
Carmen
4 晚浪漫旅行
10/10
Michel
3 晚行程
10/10
With the exception of the night front desk guy. The staff makes it with it.
Outstanding service from: Erika, Wilfredo, Isaac, Jesus!! A
William
1 晚商务旅行
10/10
The Hotel is a little bit old. It is not well Lit at all.
But the food is outstanding, the staff is amazing. With the exception of the older guy that works at night in the front desk, that guy didn’t seem like he wanted to be bothered at all. Besides that, everybody else went out of their way to help you in anyway they could. I have stayed in five star five diamond hotels, and this has been the best staff I have ever experienced. Well done.
The staff is by far the star of all of this.
William
1 晚商务旅行
10/10
Absolutely stunning hotel. From the friendly staff at the reception, to the rooms quality and the variety of options for breakfast, this is the place to stay to make your visit to Arequipa a memorable one. They took care of everything and were super helpful when asking for recommendations, booking a taxi and with the check-in/out process. The only detail to improve would be the shower which would spilt water despite having a glass door. Everything else has 5 stars treatment. Totally recommend it.
Nicolas
2 晚结伴旅行
10/10
eduardo
1 晚行程
10/10
The staff is very attentive. Breakfast is very good with a terrific selection. The grounds are spacious and meticulously groomed. The pool and exercise facilities are well maintained It is a 10 minute walk to the plaza. The building is a former estate and is very interesting. It is easy to unload luggage and call a cab/uber. Well worth the money.
Jon
4 晚行程
10/10
Edoardo
2 晚行程
10/10
Quiet and very friendly
Gulru
1 晚家庭旅行
10/10
The front office staff were very helpful, went out of their way to help and accomodate my request for one day early check out.
PRAVIN
3 晚浪漫旅行
8/10
Don’t sit by the pool for breakfast. We were bitten alive.
Very nice hotel.
Alison
3 晚结伴旅行
10/10
Interior (carpeting/decor) showing its age and not as luxurious as in its prime, but grounds, service and food still superior.
Anna
1 晚行程
8/10
Muy buena opción cerca del centro. El personal muy atento y servicial. Habitaciones amplias y cómodas. Incluye desayuno buffet, muy aceptable. El restaurante muy bueno. Amplios jardines.
Jorge
4 晚行程
10/10
We recommend this hotel. Staff is very kind. Room comfortabele and spacious. Good breakfast!
C
2 晚家庭旅行
10/10
The room was spacious and very quiet. The garden and green area are well-maintained and beautiful. Staff were friendly. I’d like to stay here again.