completely new building. However, there is terrible smelling in room. After staying 10 minutes in the room, both my wife and I feel terrible headache and disgusting.
Finally, I must give up my reservation without refund and find another hotel to stay by myself.
Really bad experience.
chao chung
chao chung,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 11 月 9 日
KIT YEE
KIT YEE,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Great location and clean
It was a wonderful stay. Just a little bit tight space. But nice bed and bathroom.
Yukiko
Yukiko,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 13 日
- The staffs are details and can communicate well, so you get the information you need to know.
- the facilities are clean and functional (this is helpful) except for the wifi and air-con heater.
- have problem to access the wifi after mid-night, worse off it was totally not available for connection on my last night. As I need to work on my laptop at night, this is an issue for me.
- air-con heater in the main room have problem keep the warm even running for few hours.
TONG SAN
TONG SAN,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 5 日
We arrived early as it was our only day in Kyoto but the reception staff were amazing and let us leave our luggage securely with them while we explored Kyoto and provided a shuttle to accommodations.
Samantha
Samantha,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 20 日
Stayed in a Hello Kitty room which was gorgeous. The room had a lot of space. The beds were comfortable. Liked having a washing machine. It is a short walk to Kyoto station.
Sally
Sally,2 晚家庭旅行
Wotif真实住客点评
10/10 绝佳
2024 年 8 月 5 日
Wir hatten ein Apartment für 2 Erwachsene und 2 Kinder.
Das Apartment war sauber und gut ausgestattet. Sogar mit eigener Waschmaschine. Waschmittel war auch vorhanden. Personal spricht sehr gut englisch.
Ingalouise
Ingalouise,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 7 月 8 日
Bed was Very hard and very small pillows. room was very small and they tried to cram to much furniture into it. it was impossible to sit in chairs and couch. just dumb.
michael
michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 17 日
Very happy with a stay. Convenient location, friendly and helpful staff, clean room. We had kitchen in the room which was nice. The bathroom had space for drying laundry with a heating and drying fan on top.
Maryna
Maryna,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 12 月 31 日
Muy buena experiencia
La habitacion de Hello Kitty es impresionante a mi hija le encanta este personaje y por eso fuimos, se fue encantada con la experiencia(té, hilo dental, cepillos de dientes etc, todo es de hello kitty) lo unico que no esperes un servicio personalizado, te atienden desde una ubicacion remota y uno mismo llena su ingreso, hasta los pasaportes escaneas, hay que dejar la habitacion limpia y sacar la basura para no esperar cargos extras ojo con eso.
Edgar
Edgar,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2023 年 11 月 15 日
Renee
Renee,1 晚行程
Expedia真实住客点评
8/10 很好
2023 年 10 月 22 日
Tres bien !
possibilite de location de velo (ideal à Kyoto) pour 1000 yen (6euros) les 5 jours...imbattables !
AGNES
AGNES,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2023 年 9 月 10 日
Much smaller and congested than advertised, nothing like pictures on Expedia. Room was very dirty, there was dust all over, couch had big bad spots, beds were missing sheets and there was no one on the property to speak to as it’s managed remotely. Recommend staying away, not worth the money.
Meeta
Meeta,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2023 年 8 月 16 日
10 minutes walk from Kyoto station, reception staff was very kind, shuttle bus service was good. Except for the narrow room, it was good because it had a convenient function. There was no hairdryer in the bathroom, so I asked the receptionist and got it the next day and used it. It was uncomfortable because the location of the TV was too high. I needed one more table chair than a stool.
Hwang
Hwang,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2023 年 7 月 30 日
A 10 minutes à pied de la gare de Tokyo et des facilités de bagagerie très appréciables.
Environnement calme
DAUPHIN
DAUPHIN,3 晚结伴旅行
Expedia真实住客点评
8/10 很好
2023 年 7 月 10 日
julien
julien,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2023 年 6 月 6 日
Bed was uncomfortable and could use bigger and better pillows.
Josephus
Josephus,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 6 月 2 日
Loved the Hello Kitty theme. My kids enjoyed the decor and made the trip to Kyoto much more memorable.
Norman
Norman,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2023 年 5 月 18 日
The room was very dusty. Dust covered the aircon filters, toilet floor, the kitchen. Aircon was faulty too, kept turning on and off. Luckily the weather was cold. Do not recommend this hotel for people with asthma or allergy problems.
MR
Expedia真实住客点评
8/10 很好
2022 年 11 月 18 日
ATSUO
ATSUO,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2020 年 7 月 7 日
Takuya
Takuya,22 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2020 年 6 月 7 日
The check-in desk is at a different location from the actual unit, so it's a little bit of a hassle, but the actual process was easy and the staff was nice and helpful.
The unit has a small kitchen with a microwave, a hot plate and a washing machine. It also came with laundry soap.
It was very quiet and the location was nice, it wasn't too far to walk to restaurants or convenience stores.