Bad service.
1. Unfair room charge. Ask the additional fee for upgrading the room. The said “bargain price” is twice of the same type of room on Hotels.com.
2. Didn’t provide amenities at check in, ask for it and the reception staff said he would send to room but never delivered.
3. Ask housekeeper for new slippers but never get a pair
4. At check out, the staff receive cash but didn’t count in front of me but went into office; came back and told me that the cash is not enough, which I’m sure I gave the enough amount of cash
Wen Chia
Wen Chia,4 晚浪漫旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 3 月 29 日
This hotel is very new and the location is very good. Staff are friendly and helpful. The view of our room is fantastic.
真实旅客
1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Robert
Robert,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Great Location
Great hotel, great location and very friendly staff
Philip
Philip,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Week end à Venise
Très bel hôte. Excellente situation et beau rooftop
Myriam
Myriam,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
Nice place
Frederic
Frederic,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Very nice hotel and the location is the best!
Manfred
Manfred,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Beautiful hotel, excellent location very clean and very friendly. Wonderful rooftop bar too.
Daniel
Daniel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Siobhan
Siobhan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Super hotel experience
Great location by the Rialto bridge with super views from the top floor bar terrace. A good nights sleep in a well-sized superior room. Wonderful service by all the staff especially Victor on reception who made us feel very welcome
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 27 日
Great hotel in a great location.
Great hotel in a excellent location. Rooms were nice and clean and the beds were comfortable. Would consider staying here again if I am ever back in Venice.
Brian
Brian,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Amazing -
Absolutely amazing hotel in a fabulous location, a real bit of luxury, lovely friendly staff all went out their way to make our stay more memorable.
All the amenities your need for a pleasant stay - rituals toiletries
Plenty of selection for breakfast hot and cold
Fantastic rooftop bar to spend and hour or two just watching the world go by - they did a fabulous passion fruit mojito
Carol
Carol,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
The H10 Palazzo Canova was so perfect for my wife and I to enjoy her 50th birthday...! Convenient location to all the hot spots, amazing breakfast, a bonus King bed, fun roof deck bar, and really great staff and service... I can't recommend enough.
Kenneth
Kenneth,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Very nice
Hotel was very nice, clean and service was great. Breakfast was great
Wesley
Wesley,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Fantastisk oplevelse såvel hotel som by
Det var helt igennem en fantastisk oplevelse. Modtagelsen kunne ikke være bedre. Personalet var mere end opmærksomme, hjælpende med en varme og et smil. Det kunne ikke være bedre.
Venedig er en betagende by også når man går væk fra de store seværdigheder. Der er hele tiden noget nyt at se og opleve.