While not designed for foreigners, the staff are proficient in English, generous, and accommodating. Just a little Japanese will ingratiate them to you even further. Westerners will be pushed a little outside of their comfort zone, but in a relaxing, kind, and easy-to-adapt-to way. Don’t forget that the onsen tax must be paid on site and in cash (¥150 per night when I stayed). The food is elaborate, delicious, but decidedly Japanese. The staff will talk you through it if you need help.