My first night. I placed to a dirty room and I saw a cockroach crawling. The customer service representative at the front desk is lazy.
Reah
5 晚家庭旅行
10/10
Excellent
Rona
2 晚行程
10/10
Excellent
Rona
1 晚行程
4/10
Room is clean but service is poor.
Jesus A.
2 晚行程
10/10
Crisostomo
1 晚行程
10/10
Very nice hotel..staff very friendly and helpful
Jose
3 晚行程
2/10
We waited 30 mins just to get checked in, when we arrived to the room there was no toiletries and towels, room has bugs and its dirty. Asked them twice for toiletries, they told us that they will send some and follow up so we waited but they never sent anything. We ended not taking a shower and just slept. They should have said they cant provide it so we didnt have to wait for so long.
We also waited 35 min just to get checked out. Staff was not friendly or accommodating.
John
1 晚浪漫旅行
2/10
Cockroaches everywhere!!!!!!
Dong
5 晚浪漫旅行
8/10
Crowded, shifty
ALFREDO AGUSTIN
1 晚行程
6/10
Staff are good surrounding around the area not safe so hard to get transportation
Wenifredo
3 晚行程
8/10
Good ambiance
Harry
1 晚行程
8/10
The aircon was leaking but the maintenance fixed it, overall was very good.
Harvey
1 晚行程
8/10
Michel
3 晚行程
10/10
Red hotel was very nice. It’s just the water when showering isn’t warm to my liking.
Venisi
3 晚行程
2/10
Service was very bad. At check in they couldn’t find my reservation after I showed them on my phone. They took a copy of my passport yet kept misspelling my name. Charged me 2,000 peso for smoking in the room. I’m a non smoker!
I’ll never go to Red Hotel again!!