This was our 2nd booking with Unique. Everything was perfect—beautiful room, clean, comfortable. The housekeepers were so helpful and friendly. But the most significant part of our stay was the incredibly helpful reception staff. The day before our checkout, my husband had a medical emergency. The staff flew into action—they got an ambulance to rush him to the hospital. And then they made arrangements for me to stay in the same room for the entire time my husband was hospitalized. To do that they had to rearrange some other bookings. During the entire time of my husband’s hospitalization they were very solicitous of me, especially arranging for taxis to take me to the hospital. I am so grateful for their support. It was so scary being in a foreign country under the circumstances. They made it easier.
Karen
Karen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 26 日
stephen
stephen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 24 日
Funcionários simpáticos e muito atenciosos. Quarto muito distante e difícil acesso do checking.
luiz t
luiz t,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 17 日
Very smooth check in
We checked in at the close by sister hotel. We were early, so we left our bags until we could check in. The staff was wonderful—very pleasant and helpful. The room was ready early. One of the staff walked us over to our hotel and carried our bags.
Karen
Karen,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 25 日
Kjetil
Kjetil,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Jean-Laurent
Jean-Laurent,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 14 日
Muito bom hotel, otima localização
Eduardo
Eduardo,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Outstanding
Outstanding stay. I was a little hesitant to book here based on some old and less positive reviews, but this is one of the best hotel stays we have had. The room was spacious and extremely well appointed with really great amenities included, that other hotels charge for. The staff was over the top helpful and friendly. Their arrangement with the Unique Hotel made check-in seamless and really simple and convenient. Located at the back of a small piazza it is super quiet and wonderfully close to the major sites and shopping. For the cost, I would not stay anywhere else in Milan. Outstanding!
Robert
Robert,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 1 日
Decent hotel
Minor niggles about breakfast (meh), too much glass in the bathroom (you better not care being seen :-)), and the outside of the building