First, the staff is amazing! The guest coordinator Alessandra was SO incredibly helpful! A week before arrival she checked in to see if we needed anything before arrival, such as transportation or anything in particular. I asked her a bunch of questions which she kindly and patiently answered. The day before arrival I texted her through WhatsApp to ask that they please have the AC on since our Hilton Lake Como AC wasn’t working and for three nights we couldn’t sleep in our sauna of a room. She assured me she’d have the front desk Mr Roy would see to it.
Secondly, the hotel itself is adorable, only four rooms I think, located in a beautiful area of Milan, with lots of historical areas, restaurants and stores. It’s a 12 minute walk to Milan Cathedral and the shopping area Galleria, about 15 minutes from Da Vinci’s Last Supper. I’d read when booking, but forgot that it is located left of the Cathedral del Carmine. So when you arrive, when you are standing in front of the Cathedral del Carmine in the square/piazza, the sign for #6 The Unique is to the LEFT. It’s a small sign, so just walk to the far left corner from the front of the church/cathedral. There’s a code box there at the door. But Alessandra and Mr Roy were so helpful and accommodating.
The room, beautifully designed, looks newly renovated and is modern, beds were comfy and towels, toiletries and a complimentary mini fridge with drinks were left for us.
Overall, 10/10!