We had a great stay at Arenal Suites (2 adults, 2 teens, and 1 child). The unit was clean and the staff was super friendly. The unit was stocked with everything we needed. Almost Everywhere was walkable. When we did need to get around outside of the city, we used Uber. We were there Easter week, and the city was a little noisy, but nothing that ruined our stay. We felt very safe while visiting and had an amazing time!
Communication was super easy with WhatsApp.
The only thing I would note is- the place is a bit hard to find. We got into the city around 7am, and we stored our luggage in the luggage locker place right next door that the staff recommended. Our unit was ready by 1:00 and we were able to check in a bit early. We did have some issues finding the entrance, but the staff was easily reachable to help.
We would certainly stay here again!