The greatest getaway ever!! The staff was absolutely the best. The food was amazing!! The accommodations were second to none.. we will be back soon!!
Quincy
Quincy,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Wonderful Palmaya Getaway!
Our recent vacation in Palmaya was truly lovely, largely thanks to this exceptional hotel. The services were consistently excellent, and we were so impressed by the friendly and polite staff who made us feel incredibly welcome. The balanced, plant-based food was a delightful surprise, always fresh and delicious.
We especially enjoyed the beach bar, which offered a wonderfully friendly and welcoming atmosphere. Argenis, the bartender, deserves a special mention for his professionalism. He possesses a remarkable talent for mixing well-balanced cocktails that are both delicious and beautifully presented. He also thoughtfully prepared a special tea for us. We had a great time and highly recommend this resort to anyone visiting Palmaya.!
Iryna
Iryna,11 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
John
John,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Absolutely fabulous!
This is our fourth time staying at this hotel. It has become our yearly spot for refreshment, rejuvenation, stillness, and well-being. We have absolutely no complaints. The grounds are beautiful, the architect of life activities are fabulous. The rooms are spectacular and incredibly comfortable and fully stocked. The food is absolutely fabulous, including the environment of the restaurants. The service is impeccable and the beaches are well-maintained. Definitely appreciate the silence and that this truly is a resort, dedicated to well-being and cultivating wellness into our lives each year. We will be returning next year 100%.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Excellent food and Service
I could write a book in all the wonderful things about this resort. I’ll keep it simple. Service is over the top excellent, everywhere. The room was fantastic; a variety of pillows and the mattress was great. We mostly ate at Su Casa and Charley’s taco truck. My husband is a huge carnivore and even he found things he could eat and enjoyed. I felt so good eating clean all week. Our margaritas were all made with quality tequila and fresh juices. The bear bar at night was so relaxing but also entertaining. DJ one night and Sax player the next. We ordered grass fed burgers in the room one night. Beach is gorgeous! I’d give them 10 stars if I could and we will return for sure. Keep your eyes open for the wildlife, iguanas, coatis and spider monkeys!!
Craig
Craig,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Magical✨
This is my third time at Palmaïa in a year. Every single thing has been perfect every time. The classes, the food, the rooms, the energy at the resort and the entire staff has been absolutely incredible.
Sandy
Sandy,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
melanie
melanie,9 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 17 日
Very Nice location, but not a great value
This was my second time here, and the same issues exist. For starters, there are A LOT of children and families. Which is fine, I suppose, but not what you would expect at a place that is a plant-based wellness resort. For me, it ruins the vibe. Second, the price value is not there, in my opinion. The restaurants are good, but not exceptional, and it's hard to justify the cost for restaurants I likely would visit if they were in my hometown.
The staff is lovely, and the setting is beautiful. The resort is maintained and clean.
Dean
Dean,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 13 日
Andreas
Andreas,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
Amazing all-inclusive paradise
We had an amazing stay. Everything was perfect. Beautiful room. Beautiful amenities. Incredible food, including vegan and non-vegan. Great cocktails and mocktails, all included in the price of the stay. We can't wait to come back and will probably bring our kids next time.
Special mention to Reyes at Charlie's Vegan Taco Truck and Danny at the beach bar.
Clementine
Clementine,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Nils
Nils,10 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 23 日
This is my third time visiting the property and it lived up to my previous wonderful experiences. The staff are truly amazing and seem to genuinely want their guests to have a lovely time. I had a very bad back during my stay - I tried to postpone my trip but sadly this was not possible. However, the staff and nomadics did their best to ensure I could join in as much as possible, providing a chair for the sessions and adapting so that I could join in. Charlie and his team also went out of their way to make sure that I felt comfortable eating as I am vegan and gluten free - constantly checking in and confirming what I could eat. Overall I had a wonderful stay at this truly special place. I will be back!
Jessica
Jessica,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
magnifique endroit, merci à Oscar, Dany et Gloria pour le service exceptionnel, merci aux formidables profs de yoga, Yvan, Angel, merci pour la cérémonie du cacao et pour les vélos disponibles un peu partout, c’est vraiment cool de pouvoir se promener dans la jungle et d’explorer les cenote, les grottes et de voir les singes :) la plage est magnifique et les soirées du au bord du feu sur les place sont magiques!
julie
julie,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Great place for a relaxing vacation. The ocean views and beach were amazing.
Dean
Dean,10 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
This property is a wonderful place. It is relaxed, quiet and high end. The staff are kind, funny and attentive for the most part. I loved the beach and how things were laid out- I do travel extensively and this place I will return to for sure. I highly recommend this to a couple, single person, a family, kids, ANYONE!
Sonja
Sonja,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Robert
Robert,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 12 日
Staff were exceptionally pleasant. Food was delicious. All areas were peaceful and not overcrowded. Pools were pristine. Beach was wide and full of soft sand, and loungers and cabanas were plentiful.
Paulina
Paulina,9 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 11 日
First of all the stay was life changing. Although of course this a for profit resort, after a day or two the kindness of the staff and the focus on physical emotional and spiritual well being is so healing, and you may not even really notice until you are back. The place is beautiful and the instructors for the daily classes are top notch. The food is also pretty good for an all inclusive resort as they clearly use nearly all home made ingredients.
Also if you want quiet, upgrade to the adults only section.
There were a few scheduling issues, so I would just recommend that you not only make your spa reservations ahead of time but also confirm again as soon as you get there. and if it rains reach out to your concierge ahead of time to see if any classes have changed. but also..just relax.
I will definitely be going back either alone or with family - beautiful experience.
jennifer
jennifer,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 9 日
GERALD Columba
GERALD Columba,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
I couldn't have chosen a better place for my milestone birthday and first solo trip. Palmaia goes beyond luxury with life-changing workshops, personalized spa treatments at Atlantis, and incredible healthy cuisine that never feels like a compromise. The resort's welcoming and helpful team & the atmosphere makes solo travelers feel right at home, balancing private moments with genuine connections. Already planning my return – this was exactly the meaningful celebration I needed.
Nasreen
Nasreen,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 6 日
So many positives, some negatives. Service not 5*
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had.
Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed.
The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc.
Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran.
On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur.
There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
Kyle
Kyle,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Spacious rooms, healthy food, super friendly and helpful staff, a variety of daily activities and all an around great experience!