close to everywhere by walking, staffs are friendly & helpful
Ya-Yun
Ya-Yun,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 16 日
Wonderful
We enjoyed our three night stay so much. Stuff were so helpful and nice. They always happy to help when we have any questions. Breakfast was good, more than enough choices! We would recommend this hotel to everyone!
Ruby is my most favorite person in the hotel . I will come back because of that , excellent service with outstanding rooftops
Chienliang
Chienliang,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2023 年 8 月 15 日
yik wai
yik wai,3 晚行程
Hotels.com真实住客点评
8/10 很好
2023 年 8 月 14 日
HSUSHENG
HSUSHENG,2 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 3 月 26 日
Chung See
Chung See,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 2 月 5 日
I would thoroughly recommend this hotel to anyone wishing to stay in Hanoi. Not only is the location excellent, but the staff are extremely helpful and friendly, and went out of their way to make our 10th Anniversary extra special. As well as providing a great selection of food at breakfast, the hotel also offers free afternoon tea for all guests, which is very nice. All things considered, the hotel offers excellent value for money, and the staff will make your stay a memorable one.
Ling chi
Ling chi,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Synne
Synne,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
God service og sentral beliggenhet
Positivt:
- Topp beliggenhet i gamlebyen med kort avstand til severdigheter
- God seng
- Romslig størrelse på rommet
- Aircondition kunne enkelt reguleres og stilles inn
- Vennlig og service innstilt ansatte. De var positive og prøvde å imøtekomme ønsker bår vi ba om noe. Vi fikk byttet rom da vi sjekket inn, og det var ingen problem at vi flrst inspiserte ledige rom før vi bestemte oss. Prisen ble den samme.
- Grei frokost i hotellets restaurant i toppetasjen, med fin utsikt
- God og variert mat i restauranten til helt fair priser
- Afteroon tea servert i restauranten inkludert i prisen.
- Bra value for money
Negativt:
- Byggearbeider på naboeiendommen var svært forstyrrende fra klokken 06:00 til 19:00 hver dag
- Badet på vårt rom hadde ingen dusj, men kun et badekar med høy kant som man må klatre oppi dersom du vil dusje. Vi skled og slo oss da vi skulle gå ut av badekaret
- Det er to heiser, men den ene var under vedlikehold deler av oppholdet. Veldig ofte var heisen i bruk av ansatte da vi skulle bruke den. Med 10 etasjer var det alltid ventetid når man skulle bruke heisen.
Vidar
Vidar,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
parida
parida,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Amazing hotel!!
Absolutley love this place!! So beautiful, awesome rooftop bar, and best of all, the staff is sooo nice!!! Love it so much we are staying again in a few days when we end our trip in Hanoi!!! 😊
Dominique
Dominique,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Andreea
Andreea,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Great location, Best Staff and Awesome Rooftop
This place is so central. It's in the heart of everything and close to many attractions from walking distance. The hotel is clean and the staff is truly what made my stay even more special. Anna is incredibly helpful and was the resident 'concierge'. She made my Mum and my stay hard to say goodbye but if I ever returned to Hanoi, I will make sure to book Lucien (previously San Grand). Julia who is a Trainee is also amazing. The Bell boys are courteous and friendly. Always greeting with a smile.
Denise
Denise,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
JONGWOON
JONGWOON,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Good view from the top roof
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Staff are very helpful, wpuld like to rate them 6 stars.
Food is fantastic.
Noemi
Noemi,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 3 日
Need to upgrade bathroom fixtures
Nice view from the breakfast and sky bar. The bed and beddings are excellent. The service is good. Here come the negatives.
The room is a lot smaller than advertised. Can’t barely do personal things in front of the mirror/sink without the door keeps jamming at your back. There is no sitting area as advertised either.
The bathtub is nice however there is no shower head on the wall. Basically you have to stand inside the bathtub, one hand holding the shower head and one hand doing your scrubbing - not comfortable at all.
tracy
tracy,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Consigliato per Hanoi
Hotel perfetto. Personale gentilissimo! Centrale ed in zona praticamente pedonale.
La collaboratrice che parla italiano é deliziosa!
Stefano
Stefano,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Lovely stay
Excellent hotel and very friendly customer service…thank you :)
Ann-Marie
Ann-Marie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Leo
Leo,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
The San Grand Hotel is located in a perfect location in the Old Quarter, close to dining, shopping, bars and tons of street food! The hotel is very welcoming and a quiet oasis after the busy streets of Hanoi. The staff are extremely helpful and a special shout-out to Ruby and her team for being so kind and helpful with everything from booking our HaLong Bay trip, airport taxi, visas and actually walking to show us the nearest atm machine:) The hotel has a fabulous buffet breakfast along with an afternoon tea all included in your room rate. The rooftop bar is a great place to unwind during happy hour to take in the beautiful view over the lake. We had a balcony room, which offered a great view while taking in the sights and sounds of the city. It was a beautiful room, but didn’t have a shower, only a bathtub. All other room types had a shower though:) We would definitely recommend this hotel and would definitely stay here again! Thanks everyone!!