In the heart of Cartagena, Hotel Casa Cytia welcomes you with a warm breakfast and modern comfort. Unwind in the garden or take a refreshing dip in the outdoor pool. With concierge services and free WiFi, this hotel is perfect for exploring nearby Bocagrande Beach.
Calle del Pozo 27-16. Getsemani, Cartagena, Bolívar
What's nearby
Plaza de la Trinidad - 2 min walk - 0.2 km
Cartagena de Indias Convention Center - 6 min walk - 0.6 km
Clock Tower - 8 min walk - 0.7 km
Walls of Cartagena - 11 min walk - 0.9 km
Bolivar Square - 11 min walk - 1.0 km
Getting around
Rafael Nunez Intl. Airport (CTG) - 15 min drive
Restaurants
Di Silvio Trattoria - 2 min walk
Salon Tropical - 2 min walk
Rebelion - 2 min walk
La Guarida Del Lobo - 1 min walk
Cervecería Cartagena Bar - 2 min walk
About this property
Hotel Casa Cytia
Hotel Casa Cytia offers a great location, putting you within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower. Guests can take a dip in the outdoor pool, and free perks include WiFi and cooked-to-order breakfast daily between 7:30 AM and 10:00 AM. Also, this hotel is within a short drive of Bocagrande Beach.
At a glance
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Hotel size
12 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (10 years old and younger) not allowed
Parents must have child's birth certificate and photo ID*
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:30 AM–10:00 AM
Services
24-hour front desk
Concierge services
Facilities
Garden
An outdoor pool
Room amenities
Be entertained
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Shower only
Soap
Hair dryer
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Casa Cytia Hotel
Hotel Casa Cytia Cartagena
Hotel Casa Cytia Hotel Cartagena
Frequently asked questions
Does Hotel Casa Cytia offer free cancellation for a full refund?
Yes, Hotel Casa Cytia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Casa Cytia?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Casa Cytia?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa Cytia?
Sorry, there's no onsite parking at Hotel Casa Cytia.
What are the check-in and check-out times at Hotel Casa Cytia?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel Casa Cytia?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (6-min drive) is nearby.
What is there to do at Hotel Casa Cytia and nearby?
Hotel Casa Cytia has an outdoor pool and a garden.
What's the area around Hotel Casa Cytia like?
Hotel Casa Cytia is a short 6-minute walk from Cartagena de Indias Convention Center and 10 minutes' walk from Clock Tower.
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Reviews
Hotel Casa Cytia Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.8
Amenities
9.8
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The pool was a great place to relax, especially during hot days, with a perfect spot for a siesta. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Feb 10, 2026
Great hotel great location and friendly staff
Angela
Angela, 3-night trip
Verified
10/10 Exceptional
Jan 28, 2026
Huge rooms, amazing service .
Raymundo
Raymundo, 3-night trip
Verified
8/10 Very good
Mar 24, 2026
Breakfast was fine. The internet in my room did not work. The staff was kind and helpful.
DEYCY JANETH
DEYCY JANETH, 2-night trip
Verified
10/10 Exceptional
Dec 5, 2025
Considering the noisy area, we were able to sleep, room was quiet and the hotel felt safe. All staff was very polite. Breakfast; self serve continental breakfast and eggs cooked to order, it felt good having someone greeting you at the breakfast area, setting up the table and taking your order. Room was spacious and bathroom too.
Tania
Tania, 3-night trip
Verified
10/10 Exceptional
Jul 21, 2025
Really nice very attractive property. We stayed three nights, the staff were wonderful. The food was really nice. A full breakfast. Pool was delightful, the rooftop area with lounge chairs, and beautiful views was lovely. The proximity to everything was perfect.
Deborah
Deborah, 3-night trip
Verified
10/10 Exceptional
Mar 30, 2025
The staff members are delightful.
Christine
Christine, 7-night trip
Verified
10/10 Exceptional
Oct 17, 2025
We will be staying here again. Very clean rooms. The service from Maury and Carlos was superb. The breakfast was delicious every morning. The server at breakfast is very nice. We had a room where we didn't hear noise outside. Never tried the pool.
Darryl
Darryl, 4-night trip
Verified
10/10 Exceptional
Jan 23, 2025
The staff are so kindly. This property is close for everything you need to know in Cartagena
Thalia
Thalia, 4-night trip
Verified
10/10 Exceptional
May 16, 2025
Perfect!
Aaaamazing location...and great room. Everything was perfect! 11 out of 10
Jimmy
Jimmy, 2-night trip
Verified
10/10 Exceptional
Feb 11, 2025
The hotel is amazing. Charm and quite.
People are very nice. Recommended
Rafael
Rafael, 3-night trip
Verified
10/10 Exceptional
Mar 25, 2025
Great little Hotel in the heart of the Getsemani Neighborhood. All the Hotel staff are nice and attentive, especially Carlos, he takes care of you. Gracias Carlos por todo. We will definitely stay here on our next visit to Cartagena. PS: The breakfast is a nice touch!!!
Erwin
Erwin, 4-night trip
Verified
10/10 Exceptional
Sep 25, 2024
Very clean and beautiful property. The staff are friendly and very nice. The housekeepers keep your room very clean and cool when you return for the day. Great choice.
Tonya
Tonya, 4-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Todo excelente
Luis Fernando Berrios
Luis Fernando Berrios, 9-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Highly recommended
IBRAHIM
IBRAHIM, 3-night trip
Verified
10/10 Exceptional
Aug 26, 2025
10/10 you going to love this place!
Sarah
Sarah, 5-night trip
Verified
10/10 Exceptional
Feb 8, 2025
Great area
januari
januari, 1-night trip
Verified
2/10 Poor
Dec 18, 2025
To far from the city
James
James, 1-night trip
Verified
10/10 Exceptional
Jan 15, 2026
Yes
Diana
Diana, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2025
Right in the heart of all the nightlife. Carlos was great as well.
Ori
Ori, 2-night trip
Verified
4/10 Fair
Jan 25, 2025
I have no idea how this property had so many good reviews. My fiancé had a knife pulled on him right around the corner maybe two or three blocks from the property. There was no hot water. You need to be let in and out every time you arrive or depart, you can’t do it yourself. One night we ordered a pizza and the man on night duty told us that we had to eat it downstairs and could not take it to our room, which is illogical since the rooms have refrigerators and I’d brought groceries up to the room previously. You’re not allowed to drink near the pool. There is no reprieve from noise. There are parties going on every single night outside so you can hear and feel the base thumping through the room which would go on until 3 am. Absolutely would not reccomend this place.
Ariana
Ariana, 5-night trip
Verified
8/10 Very good
May 15, 2025
Great Location,Incredible Staff, & Inconsistencies
Hotel Casa Cytia in Cartagena's Getsemaní neighborhood boasts a fantastic location and exceptional staff, but has some issues. The outstanding service from staff members like Carlos, Samith, and others is a major plus. However, potential guests should be aware of significant drawbacks:
Scam Warning: A man named Alfredo, posing as a tourist agent, frequents the hotel and has been known to scam guests out of significant sums of money. The hotel should address this to protect guests.
Communication & Amenities: Pre-arrival email communication is unreliable. The Wi-Fi is slow and intermittent. There is no elevator, which is a concern for those with mobility issues.
Basic Inconsistencies: Guests may experience water outages. The breakfast lacks variety. There is no on-site coffee shop or laundry.
Parking: The hotel lacks parking, making taxi pick-ups and drop-offs stressful.
While the location and staff are definite positives, the serious scam issue and other inconsistencies should be weighed carefully by potential guests.
Dennis
Dennis, 14-night trip
Verified
8/10 Very good
May 28, 2026
El hotel muy bien ubicado, pero demasiadas reglas para hospedarte ahí, todo está prohibido o restringido
El personal muy amable
Santiago
Santiago, 4-night trip
Verified
10/10 Exceptional
May 9, 2026
Local maravilhoso, bem localizado, café da manhã bom e porteiro muito camarada.
Gustavo
Gustavo, 2-night trip
Verified
10/10 Exceptional
May 4, 2026
O hotel é lindo e muito confortável, o calor de Cartagena é sinistro (e olha que sou carioca) e pra suportar só com um ar bem potente e eles tem esse equipamento… a piscina não pega sol mas como lá é muito calor isso é um ponto positivo porque seria impossível ficar no sol… a pia do banheiro jogava água para todo o lado e a porta do box não fechava direito fora isso tudo certo com as acomodações… o café da manhã tb deixou a desejar, só tinha ovos com torrada ou panqueca, café, cha e um suco típico que não estava muito bom…