Hotel was very crowded when we checked in on a Thursday night. There was basket ball tournaments going on. The location was perfect for all we wanted to do. 360 observation deck right across the street. Had a great time
Tammy
Tammy,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Excelente localização
June
June,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Robert
Robert,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Yadagiri
Yadagiri,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Miah
Miah,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Jander
Jander,6 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
Disappointing.
Arrived at 5:30. Told there were no clean rooms. I had to wait to check in. No apologies. Only housekeeping was to blame and being sold out. I had dinner reservations Had to go to dinner in the clothes I’d been traveling in all day. But I did get a drink ticket out of the deal. That I couldn’t use.
Dan
Dan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Disappointed
We are return customers to Westin. For the most part the stay was fine. However, we were very disappointed in the lack of cleanliness of our room. Even after a request for cleaning, the most that was ever done was making of the bed and emptying the trash. The toilet was not clean upon our arrival and was never cleaned, nor was the sink wiped down during our entire stay. I had to do this myself.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Great hotel! The staff were very friendly and helpful. Bed was wonderful!
Steven
Steven,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Friendly staff who strived to make our stay a pleasant experience.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Great experience
Clean hotel, friendly people. Allowed early check in.
Devin
Devin,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Robin
Robin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Yadagiri
Yadagiri,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Robin
Robin,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
真实旅客
5 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 4 日
Mediocre staff
The stay was just OK although the hotel good location and looked nice from the outside. The check-in staff was not very friendly or accommodating in anyway this was my first trip to Chicago and it was a quick overnight to watch the Cubs game with a friend. The room was small and we could not get it to cool down. There were no real amenities in the room. It was no different than a Holiday Inn or Hampton Inn so for the price it’s really not worth it. We checked in after the game and asked the staff if there was anywhere we could get dessert and the answer was no they had no suggestions for us. I asked him if the room had a nice view and they said “if you like, looking at the street”.
Renee
Renee,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Anna
Anna,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 4 日
Resort fee mix ups
I could not get internet and then was charged for internet when it was supposed to be included in the resort fee. Lines to talk to staff were always long and at times the staff was chit chatting while people were waiting in line.