Hotel was nice but not anything special for the price you pay. The amenities are minimal your still paying for everything on the side. The set up of the hotel and parking garage are beyond confusing. Convenience of location is the best thing going for this hotel.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 15 日
Charges to my account four days after bal was paid
Lady at the front desk mentioned free parking in the parking garage so I moved my vehicle from valet to the parking garage. Checked out on Sunday the 10th and was charged for room at the correct price that I agreed too. Then four days later they tried to run my card for an additional charge of $30 for parking on Thursday the 14th without calling or even warning me. When I called and talked to the manager I was friendly and advised her of what happened and her response after a 32 second hold was “the girl that checked you in said she doesn’t tell people that”. I asked if she had cameras and she said yes, I then asked if she could watch it and she will know the truth and her response at that time it “I do t know if they have audio”. First off I would have no problem paying the charge if it was something that I just assumed or was misunderstanding her about, but that’s not the case! I literally had our parking taken care of and moved because she told us about a free perk with the room and even showed us a picture of how to use the keycard for free parking. Then when I asked the manager why they tried to run my card on Thursday after we had already been charged for everything on Sunday…. She said it was a system issue and they did on audit on Wednesday and realized they hadn’t charged multiple visitors for parking so they decided to just charge them with no warning 4 days later because there system issues!?!? In the business of hospitality, that is not it!!
Brett
Brett,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 14 日
Deanna
Deanna,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Adam
Adam,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Brant
Brant,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 9 日
Amazing location and staff ... but ...
Amazing location (near free KC street car beginning/end). My second time staying at this hotel (because of staff and location). Both times there were lots of noises and flashing lights (fire alarm related). Very hard to enjoy the lovely beds.
Dorothy
Dorothy,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Doug
Doug,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Jesse
Jesse,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 5 日
Great Location but Okay Stay
Property was ideally located but had issues with the following:
Internet was not free and when we tried to upgrade the system wouldn’t accept and the guest services was unable to fix or provide solution. Refrigerator was not working and barely kept the drinks cold. The sink drain was clogged and very slow to drain. A/c was fixed and slow to cool down the room. No body wash after 2 showers. Lack of direction to get out of garage and I was charged 3x for one knight of stay. When I checked out, the women working the front desk around 8:00am was moody and not pleasant.
Jody
Jody,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Great hotel in convenient location
This is a very nice hotel in a great, convenient location
Aaron
Aaron,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Brandon
Brandon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Great place for a quick night away! Nice pool area, great staff. Wasn’t wanting to spend as much as I did but was well worth it!
jennifer
jennifer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Timothy
Timothy,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Great location and amenities!
Melissa
Melissa,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 14 日
The outside pool was amazing and having a bar outside was great too!! The hot tub was small but hot! The beds were small for the traditional double double an upgrade to queen beds would be great but the size of room was very large!! My kids absolutely loved the elevators and escalators!! The shops and restaurants were so nice to walk to and so convenient!!! Would definitely stay again!