The restaurant is chaotic, and there are too few staff members; clearly, they're overwhelmed.
Haoyu
3 晚家庭旅行
10/10
Jared
2 晚家庭旅行
10/10
Fantastic stay. Super clean and comfy. Quiet (except for the occasional train, but we got used to it quickly). Service was exceptional from checkin to cleaning to food/drink service.
David
3 晚商务旅行
10/10
Allyson
2 晚结伴旅行
10/10
Foi maravilhosa!
Phelippe
4 晚行程
10/10
It was amazing.
Cedric
1 晚家庭旅行
10/10
Johnny
2 晚行程
10/10
David
3 晚行程
8/10
We had an amazing 1 night stay with the family. Everything was clean and met our expectations. The view of the river and the city was incredible. They brought us extra towels to our room. The only thing I didn’t love was the extra $30 destination fee. However, totally worth it after our stay. I highly recommend.
Dawn
1 晚家庭旅行
10/10
Maarten
1 晚行程
10/10
Katrice
2 晚行程
10/10
Wanda
2 晚行程
10/10
From beginning to end the hospitality was great. We were able to get a room facing the river on a higher floor and it was the perfect view to wake up to. The hotel is conveniently located near many local attractions such as the French Quarter, Bourbon Street and Frenchmen Street.
I had a medical emergency during my stay and the hotel staff was quick to respond. Very professional, great customer service and went above and beyond to assure my safety. They followed up with a phone call every day to assure I was ok.
The breakfast buffet with the unlimited mimosa was a hit. The bar on the 11th floor overlooking the river is also a nice place to hangout and have dinner while listening to music.
Special shoutout to Amanda Winchester for her hospitality.
Overall great experience- I recommend this hotel.