Loved the hotel, staff was great, however we were given incorrect instructions on how to get to our room.
kind of upset that hotels.com did not mention there was a daily parking fee. just stated self parking. should indicate self-park daily fee will be assessed. This is not ok. If you are advertising on a website outside of your website, you should be looking at what they are offering and stating about your property. We were pleasantly surprised how the hotel looked like the pictures, most pictures do not look like the property once you arrive
Felicia
Felicia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Salinas
Salinas,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
The shuttle to Disney is great and they have lots of shuttles at the busy times. The cafe is great for snacks, food, items. Room is nice sized. Only complaint would be to have better outlets or USB plug ins as most of us have something we want to charge. These outlets were loose and plug ins would fall out easily. Front desk was quick and helpful. Pool has a snack bar. Grounds are pretty. Large hotel.
真实旅客
8 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Xiomara
Xiomara,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 26 日
Michelle
Michelle,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 25 日
Taylor
Taylor,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
Miachelle
Miachelle,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
Patricia
Patricia,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
John Cody
John Cody,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
RICARDO
RICARDO,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 23 日
michael
michael,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 22 日
Looks and smells like an old roller skate rink
Lobby is very nice. Gardens were beautiful. Staff were kind but not very competent. Check in took 10 mins because he didn’t know how to work the system. The room numbers make no sense at all. It’s a large property horizontally so expect a long walk to your room. $25 to park. Outside the lobby is a dated, damaged, smelly hellscape that screams “Demolish me and start over!” Torn wallpaper. Water stains on floor and ceiling. Ice dispenser area smelled like a gym locker room..
Inside the room was not much better. It smelled like old people. Blood stains or red paint on the carpet. Some brown fluid was stained on the wall. Air conditioner did not work. Yes I pressed the separate button that powers the system first. It blew for 4 hours and it was the same 76 degrees it was when I first turned it on. Had to buy a fan at Walmart and open the window to even attempt sleep. So I got to smell the diesel exhaust from the 5 freeway all night. No screen on the windows to keep out the bugs. Windows open meant lights from the parking lot shinned into the room. Got no sleep at all. The bar soap was the size of a wedding mint, and about as good at cleaning your hands. Furniture was fine. Lamps were dated. Horrible experience Waste of money.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Greg
Greg,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Dax
Dax,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 21 日
Cindy
Cindy,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Trystan
Trystan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Loved it it was wonderful stuff was very friendly
Richard
Richard,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 20 日
Worst Hotel
Very old hotel. Walls are very thin, you can hear everything. We heard every single conversation from the people next to us and when they were not talking you could hear the cars on the freeway. They double charged me for parking and when I contacted the hotel they advised me to send proof. I emailed the proof and then heard nothing. When I tried to call the hotel back they basically just kept blowing me off. What was also weird is they charged me 120.00 for parking and then another 70.00 when exiting out of the gate. I will never stay at this hotel ever again. Not worth it !! So many other places you can stay around the same price that are closer to the Disney parks
Cynthia
Cynthia,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
Mid at best
Didn’t know we had to pay $25 per day for parking until we got there the rooms are very outdated with not very comfortable beds. They also never came by to clean the room or replace towels we had to call and ask them. The pool and hot tub was nice and so was the Japanese restaurant. The courtyard with the gazebo was also very nice we really like the koi pond and the friendly ducks. There’s other hotels closer to the park that we will stay at next time
Thomas
Thomas,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
David
David,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 18 日
Decent, bad internet :(
Great staff!!! Nice pool and great location to Disney! Their shuttle was great.
Downside the internet is so slow unless you pay. Really disappointed wish they call it free internet but it’s basically unusable unless you pay.