Unfortunately I never got the check in. Pawn arrival 5 minutes before check in I was told to have a seat the computers are down. When I asked how long they've been down they said 1 hour and when I asked if they had any time frame for when they're going to be back up I was told quickly "I have no idea" I couldn't get the Wi-Fi until I checked in and I had business to do so I was forced to grab an Uber to an alternate hotel to check in to finish my work. When I requested a refund from Hyatt through hotels.com it went back and forth and they're sticking with their no refund policy. Pretty classy Hyatt. Not only will I recommend to my company that we no longer stay at this hotel or any other Hyatt I will also let my $350,000 followers know as well. Just a shoddy experience all around. Keep your $200 thank goodness there's plenty of other Hotel options around
Heather
Heather,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 13 日
Leah
Leah,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Very close to airport . It was very clean and nice.
Bahareh
Bahareh,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Dawn
Dawn,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 8 日
It is not the Hyatt brand that we are accustom to. The room did not provide glasses or even plastic cups. When asked we were told it was a safety issue with having glasses in guest rooms. The pool area was small for the size of the hotel and it was dirty and a mess. No pool towels, only small towels from the fitness center.
Maria
Maria,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Ewurakue
Ewurakue,9 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Natalie
Natalie,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 3 日
Yvonne
Yvonne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Just peefdct
It was clean, great service and comfortable.
Gary
Gary,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 2 日
Beds were hard and our room was not cleaned when we arrived back one day.
Janean
Janean,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 31 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Kristian
Kristian,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 30 日
Disappointed
Our room did not have hot water
Had to switch my room
Next room had lights on a sensor which woke us up at 2:30am! Hotel never told us about sensors in our room!! Pool area was extremely noisy w airplanes going over head every minute from the local airport! Bad location!
Anita
Anita,7 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 17 日
Mariela
Mariela,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 16 日
Good customer service, but needs urgent renovations. Sofas at the lobby are really dirty with many visible stains. Our bath had urine drops on the lid when we arrived. Bed sheets had a hole. Pool canopies had no cushions. The mini garden needs more decoratiom and plants. The breakfast was too basic for the price. Good that they offered shower caps in the bathroom, but not body lotion. Other hotels in the area offer a bit more for the same price.
Mariela
Mariela,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Will stay again
Recently renovated, very clean, comfy bed, quiet AC, delicious breakfast, gorgeous pool, exceptional staff. Will definitely stay here again!
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 8 日
The Hyatt was a great place to stay. Friendly, approachable staff. Very clean and comfortable. The hot tub was a great place to wrap up at the end of the night. Would return.
Renee
Renee,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 6 日
Could of done better
First they put us in a low floor room when I specifically asked for a high floor. Then we were by all the machinery so you can hear all the noise. I asked to be moved and they did the next day but same side with the machinery. Not good being it was our anniversary.