Everything else is fine expect the laundry services. They forgot to bring back to me on time and on the date of checkout I was told it will be ready at 11am so I waited for half an hour but the 11:10 staff came to me and said they have no idea where my clothes is. They made me file a online form but no further update. Horrible services. They lost my clothes.
The stay at the Hyatt Regency Cambridge was very good. The room was clean and spacious. The staff was friendly. However, I wouldn't recommend the restaurant. The food was not up to par and perhaps fast food would've been much better.
The bagels in the cafe are stale. The sandwiches may be a better choice.
Henry
Henry,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 29 日
WiFi wasn't working and had to change hotels unfortunately, but they were very gracious with the departure
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Ali
Ali,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Katherine
Katherine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Zeynep
Zeynep,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Gary
Gary,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 17 日
Kannika
Kannika,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Megan
Megan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
Nice but dated
Front desk staff was friendly and nice. $58/day for valet $48/day, plus 23$/day resort fee. Hotel rooms were nice but dated. The shower pressure was incredible. However, the actual bathroom gave “showering at your friends house at a sleepover in 1997 vibes.” Centrally located and would stay again if an update happened to the rooms.
Sarah
Sarah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Gary
Gary,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Carolina
Carolina,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 4 日
Loud noises throughout the entire night's stay!
We were staying on the 15th floor and throughout the entire night there were very loud noises occurring every few minutes. At first it sounded like construction demolition work where someone was cutting old walls with a saw. After it got to be very late, we started to wonder if it was the elevator machine room making vibration-like noises every time an elevator went up or down.
Additionally, the walkway between the hotel and garage said it was closed due to renovation work, but there was literally no evidence of work being needed nor done. This was a little inconvenience when compared to the noises all night.