The hotel facilities are very good, clean and tidy, but the sound insulation is not very good
BINGYE
BINGYE,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 9 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 2 月 3 日
Good facilities and very comfortable.
Good facilities, good services. Very comfortable stay and clean. Nice golf course view.
FANG LI
FANG LI,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 1 月 7 日
Good service
Chao
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Yonatan
Yonatan,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Joshua
Joshua,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Great stay and great customer service
It was a great stay. Our WiFi didn’t work for us to chromcast to the tv so they allowed us unlimited on demand movies for our whole stay. I thought that was great customer service.
Sydney
Sydney,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Clyde
Clyde,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 23 日
Manuel
Manuel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
Concepcion
Concepcion,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Monterey Spring Break Trip
The property was huge, has two heated pools and hot tubs, fire pits for roasting smores, and family games like ping pong and bocce ball. There are also tennis courts and a golf course on site. It was a little hard to find our room, and the balcony was a little dusty but overall a great stay. Our room had vaulted ceilings, comfy beds and a very nice bathroom. Great place for families.
Heather
Heather,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Marquetta
Marquetta,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 18 日
Rummen känns väldigt gamla likaså badrummet.
Philip
Philip,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 18 日
Poor service at check in
Poor service at checkin. There were some issues with my booking and the woman just shrugged, blamed Expedia and told me I was out of luck. Staff should be trained that third party agents are contracted by the hotel and that the hotel are responsible for listing errors. Some better customer service would be nice too, especially considering we spent $500 per night for our room.
Benjamin
Benjamin,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Victoria
Victoria,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 14 日
Nice property but needs to be updated.
We stayed at the Monterey Hyatt Regency for the Pebble Beach Food and Wine weekend. It’s a touristy place so I didn’t think the accommodations would be spectacular but when it costs over a $1000 for two nights I did expect a little bit more. The lobby and the grounds close to the lobby were nice but the rooms were very outdated and the carpets have to be at least 20 years old, dirty and musty. Our bed was caved in on one side and we did have some bugs in our bathroom. Our patio lead out to the parking lot which plays music but the speakers were all blown so the sound was unpleasant. I also did not like that our building door was propped open both days we were there. The have a keypass on them for safety and privacy so we had to keep closing them after the staff would leave them unlocked. Overall not a great experience and would pass on this property for future visits.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
Solid hotel option!
Solid hotel option! We don’t have kids, but it seemed very family friendly if needed. Beds were comfy, staff was nice. Good location for Monterey and Carmel!
Erin
Erin,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Great hotel for family visit .
Service , comfort , pool and hot tub , lounge area outstanding .
We were assisted very nicely at the front desk to change our rooms as they were very far from the lobby .
Loved the evening s’mores and enjoyed the fire pits . Great place for 3 night stay with two small children . Lots of games to play in attractive terrace . Coffee shop very well stocked with fresh and packaged choices
barbara
barbara,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Margarita
Margarita,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 25 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Great place to stay in Monterey
I enjoyed the spa and the grounds were nice. Only thing I didn't like is the restaurant on the golf course charges an automatic gratuity and I didnt notice and tipped again so I gave like a 40% tip by mistake and then the coffee ran out and noone refilled it for the next 45mins til I had to leave after I told them and waiting a while and thought they got it started but then 30mins later went back in and asked if the coffee was ready yet and they hadn't even put a new pot on so I went about my day and went back the next day and told the manager and they gave me a free cup the next day so at least they kind of made up for the inconvenience on day 1. The hotels.com charges and what they try to charge at checkout are a lot different where youll end up paying for a resort fee and parking per night too which was unexpected and I complained so they ended up matching the hotels.com price to make up for it so I was glad that although I had a few issues, ultimately they did help and fix them for me unlike a lot of other places. Would def return again.